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About the Role
Safe Fleet's mission is to make fleet vehicles and everyone around them safer through a comprehensive safety platform that combines best-in-class products, innovative technology, and extensive industry experience to address global fleet safety challenges.
Responsibilities
- Ensure the integrity of video data collection and retention.
- Handle all video requests and inquiries.
- Identify and resolve issues affecting data integrity.
- Retrieve video directly from buses.
- Establish users and maintain system security.
- Administer the NYCT video request policy within guidelines.
- Raise potential problems to the NYCT project director.
- Retain complete documentation on all requests and lost video.
- Request video for previous day or days' briefs that meet specified criteria.
- Ensure correct video is retrieved and stored according to policy.
- Report the status of previously requested video.
- Respond to law department, depot, and other authorized NYCT personnel requests for video related to a specific incident within three business days.
- Handle requests without a brief number within a 5-day turnaround, requiring significant research.
- Ensure requestors are authorized by the project manager and complete appropriate request forms.
- Copy matching video segments to a CD with viewing software and send to the requestor.
- Notify requestors and retain documentation on lost video if retrieval is not possible.
- Arrange for technicians to retrieve video or caddies from buses if server retrieval fails.
- Maintain retention periods and classification codes on all video requests.
- Respond to requests by the Law Department to explain the BCSS system and video retrieval process.
- Manage the distribution and return of any video.
- Make recommendations for modifying procedures to streamline video distribution as requests grow and technology changes.
- Liaise with NYCT and personnel as warranted.
- Respond to requests for audits and maintain records on the system.
Requirements
- Advanced knowledge and abilities in Excel, including compiling reports and pivoting data.
- Knowledge of commonly used data management and record keeping practices.
- General computer knowledge, including MS Office.
- Ability to work as part of a team in stressful situations.
- Ability to maintain composure and a sense of humor during heavy workloads and constant interruptions.
- Ability to meet deadlines and adjust to changing priorities.
- Proper time allocation and prioritization of support issues for timely response and solutions.
- Ability to follow instructions and work autonomously.
- Ability to recognize when assistance is needed.
- Ability to quickly gain new skills and knowledge when faced with new challenges.
- Ability to show respect to other cultures and work in a culturally diverse environment.
Skills
- Excel
- Data Management
- Record Keeping
- MS Office
- Teamwork
- Time Management
- Prioritization
- Autonomy
- Adaptability
- Cultural Sensitivity
Location
- New York City, New York
Work Type
- Full-time
Benefits
- Medical
- Dental
- 401K
- Bonuses
About the Company
- At Safe Fleet, our name says it all. We make fleet vehicles – and everyone in and around them – safer. Our fleet safety platform brings together best-in-class products, ground-breaking technology, and a 100-year history of fleet know-how and innovation to solve the world’s biggest fleet safety problems.
- At Safe Fleet, you are empowered to build a career that will take you where you want to go. You'll enjoy the freedom to explore new projects, the support to think outside the box and the tools necessary to achieve personal success.
Equal Opportunity
- Safe Fleet does not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, national origin, sexual orientation, age, disability, ancestry veteran status or any other status protected by law.