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About the Role
Join a dynamic Application Development team focused on employee growth, offering technology training, impactful projects, an engaging culture, and the opportunity to leverage IT research expertise. The Senior Software QA Analyst will plan and execute effective test suites within Info-Tech’s Agile software development process, focusing on current products and new AI/Machine Learning features.
Responsibilities
- Ensure testing activities verify applications meet business requirements, technical specifications, and quality goals, while identifying and resolving system issues.
- Evaluate, plan, design, and implement comprehensive test strategies and frameworks for new applications, enhancements, and integrations across the development lifecycle.
- Perform and lead various types of testing, including functional, regression, integration, backend database validation, API, mobile, scalability, cross-browser compatibility, and usability testing.
- Collaborate with Developers, Product Owners, and Business Analysts to define test scenarios, acceptance criteria, and coverage for new features; serve as a testing advocate during sprint planning and reviews.
- Work with developers on the design of automated test suites and assist in their implementation.
- Liaise with software developers and DevOps to investigate, document, and resolve defects and environment issues efficiently.
- Use SQL and database querying to validate data integrity, confirm system transactions, and ensure accuracy of backend processes and integrations.
- Analyze test results and logs to identify patterns, troubleshoot root causes, and validate fixes or configuration changes.
- Produce clear documentation and reports for all testing activities, including test plans, results, traceability matrices, regression suites, and defect metrics.
- Drive continuous improvement by researching and recommending new testing tools, automation opportunities, and process optimizations.
- Mentor and support junior QA team members; share best practices in testing design, data validation, and defect management.
Requirements
- Diploma or degree in Computer Science, Information Systems, Engineering, or a related field.
- Minimum four (4) years of professional software testing experience, including experience validating both frontend and backend components.
- Proven track record in the design, development, and implementation of QA processes and test strategies across multiple projects or teams.
- Solid understanding of SDLC, STLC, Agile/Scrum methodologies, and QA best practices.
- Exposure to test automation frameworks and tools (e.g., Selenium, Cypress, Playwright, or similar).
- Strong analytical and problem-solving skills with the ability to debug complex application issues.
- Working knowledge of SQL and relational databases for backend validation and data integrity checks.
- Excellent written and verbal communication; able to clearly articulate test results, risks, and recommendations.
- Strong time management, ownership, and self-motivation in fast-paced, iterative environments.
- Exceptional attention to detail, with a focus on accuracy, consistency, and traceability.
- Ability to quickly understand new systems, APIs, and integrations.
- Experience writing or maintaining automated test scripts (UI or API).
Skills
- SQL
- Relational databases
- Agile/Scrum methodologies
- Test automation frameworks
- Selenium
- Cypress
- Playwright
- Automated test scripts (UI or API)
- SDLC
- STLC
- Ruby
- Ruby on Rails
- MVC frameworks
- CI/CD pipelines
- Jenkins
- Git
- Data-driven testing
- ETL/data validation
- Analytics-based applications
- Performance testing
- Security testing
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior
- Minimum four (4) years of professional software testing experience
Education Level
- Diploma or degree in Computer Science, Information Systems, Engineering, or a related field.
Benefits
- Technology training
- Impactful projects
- Engaging culture
- Benefit from IT research expertise
- Financial support for professional development and training
About the Company
- Infotech delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions.
- Serving over 30,000 professionals and collaborating closely with IT teams, equipping them with actionable tools and expert guidance to drive measurable results and enhance technology initiatives and organizational processes.
- Consistent year-over-year growth, with double-digit growth even during a global pandemic.
- In the Top 3 on LinkedIn's Top Companies List in Canada.
- Fosters a growth-focused, entrepreneurial culture with unlimited opportunities for professional growth and development.
Equal Opportunity
- Infotech is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
- Infotech will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.