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About the Role
Millennium Hotels and Resorts UK is seeking an experienced Internal Control Manager to oversee internal controls for its UK & EU hotel portfolio. This role is crucial for strengthening governance, enhancing consistency, and meeting internal audit expectations. The position requires a pragmatic and hands-on individual comfortable in a multi-site operational setting, aiming to reduce audit findings and foster a proactive control environment.
Responsibilities
- Document and maintain key financial and operational controls across UK hotel operations.
- Review, update, and own the regional Finance & Controls Manual.
- Design and implement new or improved controls where gaps or weaknesses are identified.
- Ensure controls are practical, scalable, and aligned with hotel operations.
- Ensure compliance with UK/EU financial regulations, tax requirements, and company policies.
- Partner with HR and Legal on compliance areas (GDPR, employment documentation, mandatory training).
- Monitor regulatory changes and update controls accordingly.
- Perform regular testing of internal controls to ensure effectiveness.
- Conduct spot checks and targeted property reviews.
- Track control failures, root causes, and remediation actions.
- Establish a sustainable ongoing monitoring framework.
Requirements
- Proven experience in internal controls, internal audit, or risk management.
- Experience in a multi-site or operational environment (hospitality preferred).
- Strong experience documenting processes and controls.
- Demonstrated ability to manage and clear internal audit findings.
- Strong analytical skills with high attention to detail.
- Able to work independently and take ownership of a regional remit.
- Willingness to travel regularly across the UK (and occasionally EU), up to 30–40%.
- Ability to independently plan and conduct onsite property reviews.
Location
- UK
- EU
Work Type
- Full-time
Experience Level
- Experienced
Benefits
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Day per year
- Complimentary meals
- Length of Service-related holiday scheme
- Discount on Accommodation worldwide
- 50% Food and Beverage Outlets discount
- Life Assurance
- Recommend a Friend Scheme
About the Company
- Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide.
- Properties within the group are grouped into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection, and The Biltmore.
- Each collection has its own distinct personality, character and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.