Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Receptionist role.
Rezi rewrites your resume against VCCP Group LLP's job description. Free.
Tailor your resume to this Receptionist role.
Rezi rewrites your resume against VCCP Group LLP's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Receptionist posting at VCCP Group LLP — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Receptionist posting at VCCP Group LLP — free, in seconds.
About the Role
The Receptionist plays a key role in delivering a professional, welcoming, and well-organised workplace experience for clients, visitors, and employees. This role supports the daily operations of Reception, meeting rooms, and workplace hospitality services, ensuring a seamless and positive experience for all visitors. It's an opportunity for someone passionate about advertising to start their career.
Responsibilities
- Answer all incoming calls promptly, maintaining confidentiality and professionalism.
- Deliver a warm, professional welcome to clients and guests, ensuring an efficient experience.
- Assist with staff and client travel, coordinate couriers and floristry, and organise catering with budget tracking.
- Ensure the reception area reflects the brand with meticulous attention to detail.
- Oversee the meeting room booking system, preparing rooms as needed.
- Provide refreshments and hospitality support for meetings and VIP client visits.
- Coordinate external catering, manage hospitality setup and clearing, and maintain kitchen areas.
- Support the Front of House team, ensuring high standards of professionalism.
- Drive client satisfaction and seek ways to improve agency service levels.
- Build positive relationships across the business for smooth operational logistics.
- Assist with the setup, breakdown, and operational logistics for internal and client events.
- Provide on-the-day event support, including guest check-in and coordination.
Requirements
- Proven experience in a reception, hospitality, or customer service role, ideally in a fast-paced agency, creative, or corporate environment.
- Ability to manage a high volume of guests and calls.
- A 'concierge' mindset; naturally welcoming, attentive, and confident communicating with clients, guests, and senior stakeholders.
- Strong ability to prioritise tasks effectively under tight deadlines.
- A natural problem-solver with a strong bias to action; switched-on, adaptable, and able to think quickly.
- Clear, professional verbal and written communication skills.
- Calm under pressure, reliable, discreet, and collaborative.
- Genuine enthusiasm for contributing to agency culture.
- Flexibility to support the needs of the business, as the role is the 'Late Shift' (9:30 am - 6:00 pm).
- A passion for advertising, design, and creative culture.
- Resilient, positive, and energised by a fast-paced environment.
- Proactive with a hands-on, can-do attitude.
- Meticulous attention to detail.
- A natural rapport-builder who is warm, approachable, and a dependable team player.
- Embody and champion the agency’s core values.
- Completion of a Criminal Records Declaration regarding any unspent convictions will be required.
Skills
- Customer Service
- Organisation
- Multitasking
- Communication
- Teamwork
- Problem-solving
- Adaptability
- Attention to detail
Location
- North America
- EMEA
- APAC
Work Type
- Full-time
- Onsite
Experience Level
- Entry-level
About the Company
- VCCP is the global challenger network for challenger brands.
- With over 1,500 people across 13 offices in North America, EMEA and APAC, VCCP challenges convention to create value for the world’s most ambitious organisations.
- VCCP's founding belief is It Only Works If It All Works, integrating specialists from every discipline into one fully integrated challenger network.
- The agency was founded on principles of simplicity, collaboration and un-preciousness.
- Clients include Virgin Media O2, Barclays, Cadbury, Compare the Market, Domino’s, White Claw, easyJet, Primark and Co-op.
- VCCP has topped the AAR’s annual new business ranking in 13 of the last 14 years and holds multiple Agency of the Year titles.
- The company shares an ambition to challenge itself, its clients, and the industry for the better.
Equal Opportunity
- VCCP believes that DE&I is about creating a strong culture of inclusion where everyone can thrive and be their authentic self.
- VCCP is an equal opportunity employer and does not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity.
- If you require any adjustments during the application or interview process, please let us know via joinus@vccp.com.