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Tailor your resume to this Apprenticeship Coach (Level 3 & 4 – Financial Services) role.
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About the Role
The Apprenticeship Coach supports the successful progression and completion of Level 3 and Level 4 Financial Services apprentices by coaching them to develop and evidence knowledge, skills, and behaviors in the workplace. This role involves maintaining engagement, collaborating with employers, and ensuring the apprenticeship delivers meaningful impact.
Responsibilities
- Coach apprentices to develop professional knowledge, skills, and behaviors aligned to the apprenticeship standard.
- Support apprentices to build high-quality portfolio evidence drawn from real workplace activity.
- Promote effective reflective practice and professional development.
- Monitor learner engagement and progress, intervening early where risk is identified.
- Support apprentices to prepare for Gateway and End-Point Assessment.
- Plan, lead, and record regular tripartite progress reviews with apprentices and employers.
- Work proactively with employers to identify appropriate workplace learning opportunities.
- Reinforce employer responsibilities within the apprenticeship.
- Challenge and escalate employer or learner non-engagement where progress is at risk.
- Review portfolio evidence for relevance, quality, and alignment to the standard.
- Ensure off-the-job training activity is accurately captured and evidenced.
- Maintain timely and accurate learner records within the e-portfolio and learner management systems.
- Monitor, but not deliver, Functional Skills where applicable.
- Provide first-line pastoral support and safeguarding guidance to apprentices.
- Escalate safeguarding, wellbeing, or engagement concerns in line with organisational procedures.
- Contribute to quality assurance activity, self-assessment, and inspection preparation.
- Work collaboratively with colleagues across operations, compliance, and quality functions.
- Maintain continuous professional development relevant to the role and sector.
Requirements
- Experience coaching, supporting, or delivering apprenticeship learners.
- Strong understanding of apprenticeship standards and End-Point Assessment requirements.
- Ability to motivate and support learners against milestones and outcomes.
- Confidence engaging with employers and workplace mentors.
- Excellent organisational, communication, and record-keeping skills.
- Experience using e-portfolio or learner management systems.
- Understanding of safeguarding responsibilities within an FE/apprenticeship context.
- Assessor or teaching qualification (e.g., TAQA, AET, or equivalent) is desirable.
- Occupational experience within financial services or a related professional services environment is desirable.
- Experience working with Level 3 and/or Level 4 apprenticeships is desirable.
- Familiarity with government-funded training provision is desirable.
- Requires flexibility to support learners and employers across different locations.
- Successful candidate will be required to undergo an Enhanced+Barring (Children) DBS check.
Skills
- Coaching
- Apprenticeship standards
- End-Point Assessment
- Employer engagement
- Record-keeping
- Safeguarding
- Quality assurance
Location
- Home-based
- Travel to London
- Travel to employer sites
Work Type
- Permanent
- Full-time
Experience Level
- Level 3
- Level 4
Salary/Compensations
- Salary will be discussed during the recruitment process
Benefits
- Company pension plan
- Private medical insurance
- Life insurance
- Perkbox membership
- Work Your Way - flexibility that works for you
- Generous holiday entitlements, increasing with length of service
- Excellent maternity & paternity policies
- Volunteering days
- Birthday day off
- Wellbeing Group programmes
- Twice a year "wellbeing pass" to allow time for yourself
- Employee Assistance Programme (EAP)
About the Company
- We support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility.
- We are open to discussing flexible working at interview stage.