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About the Role
Join the Equinox team as a Spa Desk Associate at our Domino location. This role offers an innovative work environment, educational opportunities, and access to a community that prioritizes health and performance. You will support daily spa operations, contribute to sales goals, and provide superior customer service.
Responsibilities
- Support the daily activity of Spa operation under the direction of Spa leadership.
- Contribute towards daily service sales goals by recommending treatments and enhancements.
- Support working toward monthly retail targets by informing on and selling retail products.
- Support spa-driven club outreach events and programs to promote business growth.
- Provide superior customer service to all members, prospects, and guests.
Requirements
- 1-2 years of customer service experience.
- Minimum 2 days per week commitment required.
- Must be available during weekends.
- Excellent organizational, communication, problem solving, and computer skills.
- Must be enthusiastic, upbeat, outgoing, personable, passionate and knowledgeable about the spa industry.
- Must be able to multi-task.
- Be able to utilize new techniques and ideas.
- Must have a legal right to work in Canada.
Skills
- Customer service
- Organizational skills
- Communication skills
- Problem solving skills
- Computer skills
- Sales
- Multi-tasking
Location
- Domino
Work Type
- Full-time
Experience Level
- 1-2 years
Salary/Compensations
- $17/hr.
- ability to earn additional incentives
- competitive salary
- industry leading commission opportunities
Benefits
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
About the Company
- Equinox is a global leader in luxury health, wellness, and hospitality, creating premium, immersive experiences where performance, hospitality, design, and human connection converge.
- We foster an environment of excellence, quality, and pride in craft, driven by an entrepreneurial mindset.
- We believe in building, operating, and innovating environments that foster meaningful human connection and change lives.
- Diversity, belonging, and ownership are core to our work culture.
- We offer long-term pathways for individuals seeking meaningful work in an environment that expects and delivers more.
Equal Opportunity
- Equinox is an equal opportunity employer.
- All your information will be kept confidential according to EEO guidelines.