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About the Role
Infinite Global is seeking a Research Manager with 5-7 years of experience to lead research operations, develop measurement strategies, and deliver insights. This hands-on leadership role involves mentoring a Research Analyst and collaborating across agency teams. The ideal candidate possesses strong analytical and technical skills, PR agency experience, and the ability to translate complex data into actionable insights.
Responsibilities
- Manage daily research operations, including prioritizing requests, establishing workflows, and overseeing quality, deadlines, and deliverables.
- Lead client reporting, developing measurement frameworks, KPIs, and analytics capabilities to demonstrate program impact and support growth.
- Conduct competitive intelligence and prospect research for new business proposals, RFPs, client pitches, and strategic recommendations.
- Lead original research and thought leadership initiatives, including surveys, secondary research, and large dataset analysis.
- Oversee media monitoring, social listening, and real-time crisis tracking, including reporting and escalation.
- Manage research platforms and databases, leveraging Python, generative AI, and automation tools for efficiency and accuracy.
- Manage and mentor the Research Analyst, supporting professional development and performance.
Requirements
- 5-7 years of experience in research, analytics, or communications measurement.
- PR agency experience required.
- B2B agency experience strongly preferred.
- Experience supporting legal, financial, or professional services clients.
- Proven ability to measure the business impact of communications programs.
- Working knowledge of Python, data analysis libraries, large datasets, and generative AI tools.
- Experience with media monitoring, social listening, and research platforms (e.g., Cision, Meltwater, Muck Rack, Pulsar, Brandwatch, Factiva, LexisNexis).
- Strong research capabilities, including survey design, competitive intelligence, data analysis, and advanced Excel skills.
- Familiarity with Smartsheet or Microsoft Lists.
- Experience mentoring or managing junior researchers or analysts.
- Bachelor's degree or equivalent professional experience.
Skills
- Research
- Analytics
- Communications Measurement
- Python
- Generative AI
- Data Analysis
- Media Monitoring
- Social Listening
- Survey Design
- Competitive Intelligence
- Excel
- Smartsheet
- Microsoft Lists
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 5-7 years
Education Level
- Bachelor's degree or equivalent professional experience
Salary/Compensations
- $80,000-$120,000
Benefits
- Hybrid schedule (2 days in office, 3 WFH)
- Competitive compensation
- Company-paid medical, dental, and vision insurance
- 401(k) with employer match
- Wellness and lifestyle benefits
- Employee Assistance Program
- $175 home-office stipend
- $50 monthly smartphone stipend
- Periodic device upgrade assistance
- 15 vacation days
- 10 company holidays
- 9 paid sick days
- 1 personal day
- On-call period between Christmas and New Year's
- Paid volunteer time
- Matching charitable contributions up to $1,000 annually
- Comprehensive onboarding
- Ongoing training
- Mentorship
- Twice-annual professional development planning
About the Company
- Infinite Global is an international communications firm specializing in PR, Content & Campaigns, and Crisis & Litigation.
- Helps leading organizations in legal, financial, and professional services sectors strengthen visibility, engage audiences, and protect reputations.
- Recognized by PR News as an “Agency Elite” and “Top Places to Work in PR” firm.
- Named “Best PR Firm” by the National Law Journal seven times.
Equal Opportunity
- Infinite Global is an Equal Opportunity Employer committed to providing equal employment opportunities without discrimination based on race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy or related conditions, gender identity or expression, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other characteristic protected by applicable law.
- This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, compensation, training, benefits, and workplace activities.
- References will not be contacted without prior notification.