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About the Role
At Jewson, part of Stark UK, we are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. We are looking for individuals who are passionate about delivering exceptional service.
Responsibilities
- Acknowledge every customer, ascertain their needs and wow them with quick and efficient service
- Ask open questions to build strong relationships and understand customer requirements
- Maintain excellent standards across the yard, counter and shop floor
- Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles
- Support business initiatives to increase sales, margin & service
- Continually develop knowledge of core and specialist product lines
- Loading and unloading vehicles both manually and with a forklift
Requirements
- High levels of customer satisfaction with frequently returning customers and growing live accounts
- Radiate positivity and possess an unyielding passion for the merchant world
- Embody honesty and integrity, contributing to a workplace built on respect and ethics
- Thrive in collaborative settings, believing that together we can achieve greatness
- Take pride in your work and are dedicated to producing top-notch results
Skills
- Customer Service
- Forklift operation (training provided)
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- Competitive Basic Salary
- Performance Related Bonus
Benefits
- 34 days holiday per year
- Retirement Savings Plan (Pension) – with Legal & General
- Life Assurance - 2 x basic salary (increases to 4 x with pension contribution)
- Work Perks – High street and online discounts via Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Refer a Friend scheme
- Wellbeing Centre via Work Perks
About the Company
- At Jewson, part of Stark UK, we believe that our greatest asset is our people!
- We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do.
- We are committed to providing outstanding products and service that exceed our customers’ expectations.
- Join a culture that prioritises your growth, with the resources and support you need to excel.
- We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
Equal Opportunity
- We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.