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About the Role
This role involves assisting management with the supervision of associates, communicating goals, training, and ensuring compliance with company policies. It also includes promoting membership, providing excellent member service, overseeing assigned areas, handling financial transactions, and collaborating with various stakeholders to meet business needs.
Responsibilities
- Assists management with the supervision of associates by assigning duties, communicating goals and feedback, training, providing direction, and ensuring compliance.
- Communicates and supports membership by providing information on programs and benefits, processing memberships, and encouraging renewals.
- Provides and ensures member service by acknowledging members, identifying needs, assisting with purchases, locating merchandise, and supporting self-service technology.
- Oversees assigned area of responsibility by handling claims and returns, zoning, arranging merchandise, identifying shrink and damages, and maintaining cleanliness.
- Completes accounting records, files transactions, and prepares financial analysis reports.
- Develops, communicates, and implements processes and practices to meet business needs.
- Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity.
- Leads and participates in teams by sharing resources, determining customer needs, coordinating work assignments, and providing support.
- Embraces differences and creates a workplace where associates feel seen, supported, and connected.
- Works as a team, builds strong relationships, and communicates positively to motivate and influence.
- Strengthens the team by helping, developing, and mentoring others.
- Maintains and promotes the highest standards of integrity, ethics, and compliance.
- Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
- Delivers results while putting the customer first.
- Makes decisions based on reliable information and balances priorities.
- Displays curiosity, a desire to learn, and takes calculated risks.
- Drives continuous improvements, uses new technologies and skills, and supports others through change.
Requirements
- 6 months retail experience including operating front-end equipment (e.g., cash register)
- 6 months customer service experience
- Must be 18 years of age or older
Skills
- Customer service
- Sales
- Financial analysis
- Team leadership
- Communication
- Problem-solving
- Adaptability
Location
- 333 SAW MILL RIVER RD, ELMSFORD, NY 10523-1516, United States of America
Work Type
- Full-time
Experience Level
- 6 months retail experience
- 6 months customer service experience
- Supervising experience (preferred)
Education Level
- High school completion (offered through Live Better U)
- Bachelor's degrees (offered through Live Better U)
- English Language Learning (offered through Live Better U)
- Short-form certificates (offered through Live Better U)
Salary/Compensations
- $23.00 to $31.00 per hour
- Premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Tuition, books, and fees paid for by Walmart (through Live Better U)
About the Company
- At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
- Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.
- This policy applies to all employees and aims to create a safe and productive work environment.
Equal Opportunity
- Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.