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About the Role

This is a highly hands-on leadership role responsible for taking new Anytime Dental clinics from planning through opening and into early-stage stabilization. You will ensure every new clinic is ready to open its doors with the right people, processes, systems and support in place, working closely with cross-functional teams. You’ll provide on-site support, coach new Clinic Managers, troubleshoot challenges, and ensure each clinic is positioned for long-term success.

Responsibilities

Partner with the EVP, DeNovo to develop and manage clinic opening plans, timelines, milestones and readiness requirements.
Lead the operational coordination of multiple new clinic openings from pre-launch through stabilization.
Bring together cross-functional teams including Operations, Recruitment, People & Culture, Clinical Leadership, IT, Marketing, Finance, vendors and construction partners.
Ensure clinics are operationally ready across staffing, scheduling, systems, supplies, workflows, patient experience and day-one execution.
Partner with Recruitment and People & Culture to support staffing plans, hiring timelines and onboarding of new clinic teams.
Coordinate training and onboarding so new team members understand the Anytime model, systems, workflows, service standards and expectations.
Provide hands-on, on-site leadership before, during and following clinic openings.
Coach and mentor new Clinic Managers, helping them build confidence, accountability and strong leadership practices.
Identify and resolve operational challenges quickly while keeping multiple workstreams and stakeholders moving forward.
Monitor early clinic operations including staffing, schedules, patient flow, team effectiveness and emerging needs.
Support clinic stabilization and ensure a seamless transition to the Regional Director and ongoing Operations team.
Capture lessons learned from each opening and continually improve our DeNovo playbooks, checklists, processes and launch standards.

Requirements

5+ years of progressive experience in dental operations, project management, multi-site leadership or a related field.
Experience opening new locations, clinics or business units is strongly preferred.
Dental, healthcare or multi-site service industry experience is considered an asset.
Strong project management skills with the ability to manage multiple timelines, stakeholders and competing priorities.
Demonstrated experience coaching, training and developing leaders and frontline teams.
Strong operational judgment and the ability to recognize what needs attention before it becomes a problem.
Excellent communication and relationship-building skills.
A collaborative approach and the ability to influence across multiple departments and levels of the organization.
A solutions-focused mindset and comfort working in an environment where priorities can change quickly.
Strong accountability, organization and follow-through.
Hold a valid driver’s licence and be comfortable travelling frequently to different clinic locations and regions.
Be available for regular overnight travel, including stays of several consecutive days depending on the clinic opening schedule.
Maintain a strong on-site presence leading up to, during and following new clinic launches.
Have flexibility to work evenings and weekends when required to support clinic openings and our seven-day-a-week operating model.

Skills

Project management
Multi-site leadership
Coaching
Training
Operational judgment
Communication
Relationship-building
Collaboration
Influence
Problem-solving
Accountability
Organization
Follow-through

Location

Ontario
Frequent Travel Required

Work Type

Frequent Travel Required
On-site presence required

Experience Level

5+ years of progressive experience

About the Company

Anytime Dental is growing and looking for talent to help bring their newest clinics to life.
Passion Dental Group is committed to workplace diversity and providing accommodations throughout our hiring process.

Equal Opportunity

Passion Dental Group is committed to workplace diversity and providing accommodations throughout our hiring process.
We do not use AI or automated decision-making tools to screen or assess candidates.