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About the Role

LTT USA is seeking a Sr. Operations Manager to oversee logistics delivery for LegalTechTalk USA 2027. This role involves managing vendor procurement, venue orders, staffing, security, and budgets for a new event, while establishing foundational processes. During the launch phase, support for sponsor operations is also required until a dedicated team is in place. Travel to Miami for site visits and onsite delivery is necessary.

Responsibilities

Manage the planning and delivery of the event, from pre-event planning through onsite execution.
Manage the onsite execution of our Meetups program.
Manage event budgets and forecasts; develop and maintain relationships with local and national vendors; conduct site visits and manage RFPs.
Manage event logistics such as floor plans, room sets, AV, F&B, décor, signage, collateral materials, staffing, security, etc.
Manage venue BEOs and MEOs.
Secure permits and approvals (fire marshal, engineering sign-off, power) and own health and safety, crowd management and accessibility planning.
Build and own the event run-of-show with the content, production and AV teams.
Direct the day-to-day work of assigned event coordinators, including onboarding, processes and objective setting.
Manage contract negotiations, invoice payments, and insurance requirements.
Plan and manage staffing for each event, including temp and contract staffing for on-site.
Work on post-event reconciliation, including gathering feedback during debriefing meetings with vendors.
Work closely with the commercial team, marketing team, and where applicable content team to manage the delivery of commercial partnerships at the show.
Maintain the commercial inventory with the Event Director & Sr. Sponsorship Manager, ensuring every sold item is feasible, costed and tracked, and kept up to date with the wider commercial team.
Work closely with the VP of Operations to update and manage the show floor throughout the show cycle.
Manage the delivery of sponsored features and activations from the RFP tender process through to the onsite build.

Requirements

Strong background with proven experience in planning and implementing large-scale events, conferences and/or trade shows.
Minimum 5 years of event management experience, working in a large conference or tradeshow environment.
Experience delivering sponsor activations or partner fulfillment is a strong plus.
Exceptional interpersonal, written and verbal communication skills.
Organized under pressure, with sound judgment across competing priorities.
Must be extremely comfortable with technology platforms and technology management.
Advanced Excel or Google Sheets skills (budgets, trackers, reconciliations).
Be extremely detail-oriented, be a take-charge problem-solver.
Ownership of outcomes, from plan through post-event reconciliation.
Ability to negotiate large-scale contracts with vendors and venues.
Must be willing to commute 2-3 days per week to our New York offices as needed.

Skills

Event planning
Event delivery
Logistics management
Vendor procurement
Budget management
Forecasting
Relationship management
Site visits
RFP management
Floor plan management
Room set management
AV management
Food and beverage management
Decor management
Signage management
Collateral material management
Staffing management
Security management
Venue BEOs
Venue MEOs
Permit acquisition
Approval acquisition
Health and safety planning
Crowd management planning
Accessibility planning
Run-of-show development
Team direction
Onboarding
Process development
Objective setting
Contract negotiation
Invoice payment
Insurance management
Post-event reconciliation
Feedback gathering
Debriefing
Commercial partnership delivery
Sponsor operations
Commercial inventory management
Show floor management
Sponsored feature delivery
Activation delivery
Interpersonal skills
Written communication skills
Verbal communication skills
Technology management
Excel
Google Sheets
Problem-solving
Negotiation

Location

New York

Work Type

Hybrid

Experience Level

Minimum 5 years of event management experience
Sr. Operations Manager

Salary/Compensations

$80,000 - $110,000

Benefits

Competitive bonus structure
Full medical, dental, and vision package
Retirement plan with company match (401K)
Competitive vacation policy
Gym memberships
Private medical care
Season ticket loans
Extra day off on your birthday

About the Company

Hyve is a global events company that delivers game-changing impact for people and businesses.
Our events bring together people who power major industries to open up potential.
We use our events as platforms for progress, driving conversations on sustainability, diversity, and ethical business.
We foster a culture of belonging with socials, inclusion workshops, and professional development opportunities.

Equal Opportunity

Everyone is welcome at Hyve, regardless of background or beliefs.
We are a positive bunch and value brilliant work, fresh thinking, rich connections, and collective buzz.