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About the Role
TOCA Social is the world's first dining and entertainment experience with a football twist. We are looking for an energetic and engaging Bartender to ensure the smooth running of our bars and create exceptional guest experiences.
Responsibilities
- Greet and support guests through their journey to provide a best-in-class experience.
- Maintain a warm and welcoming approach towards guests, aiming to make people happy and deliver genuine, memorable experiences.
- Create delicious drinks to TOCA Social standards.
- Confidently provide knowledge and drink recommendations.
- Support Barbacks as and when necessary.
- Take guest orders, deliver drinks, and check in with guests.
- Coach junior members of the team.
- Be aware of legal regulations, including verifying guest age through ID checks.
- Walk guests through our F&B offering and make recommendations.
- Identify opportunities to exceed expectations in a positive, surprising, and delightful manner.
- Ensure guest-facing areas are clean, presentable, and clear.
- Assist guests with transactions efficiently and in a timely manner, being accountable for all transactions.
- Provide clear and concise communication to teammates to minimize disruption to guests.
- Ensure all items/stock are replenished and available to guests.
- Follow all health & safety and allergy procedures.
- Be flexible in covering a range of duties in line with business needs when required.
Requirements
- A quick learner with the ability to work under pressure in a fast-paced environment.
- Passionate about delivering top-quality experiences.
- Ready to roll up sleeves and get stuck in, helping other departments and teammates.
- Minimum of 1 year of experience in crafting drinks, including cocktails.
- At least 18 years old due to working with alcohol.
Skills
- Crafting drinks
- Cocktail making
- Customer service
- Communication
- Teamwork
- Problem-solving
Location
- Westfield White City, W12 7GD
Work Type
- Part Time
- Full Time
- Flexible evenings and weekends
Experience Level
- Minimum 1 year experience
Salary/Compensations
- £12.71 plus tronc (approx £1.88 based on the last month’s average)
Benefits
- Full access to TOCA Treats
- Complimentary TOCA games
- Huge discounts on F&B
- Free meal whilst on shift
- Local retail & hospitality discounts
- Teammate Assistance Programme with access to free counselling sessions
- Great progression opportunities
About the Company
- TOCA Social is the world's first dining and entertainment experience with a football twist.
- Our first venue opened in 2021 in The O2, London.
- We have 4 venues across the UK and US.
- We opened in Paris, Mexico and Guatemala in 2026.
- Football knowledge is not required.
- We thrive in energetic and fun environments.
Equal Opportunity
- TOCA Social is committed to providing an inclusive recruitment process.
- If you require any reasonable adjustments at any stage of the application or interview process, please let us know.