Dental Financial Coordinator (Canton & Ogdensburg, NY)
UNITED CEREBRAL PALSY ASSOCIATION OF THE NORTH COUNTRY · NY, US
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About the Role
In this role, you'll help patients navigate dental insurance, understand treatment costs, explore payment options, and move forward with the care they need. You'll work closely with patients, dental providers, and our revenue cycle team to make the financial side of dental care as smooth and stress-free as possible.
Responsibilities
- Explain dental insurance benefits, treatment costs, financial responsibilities, and available payment arrangements.
- Verify insurance coverage, coordinate pre-authorizations, and follow up with insurance companies.
- Coordinate scheduling and track treatment plans to help patients receive care.
- Monitor claims, payment arrangements, and outstanding balances to resolve issues and support timely reimbursement.
- Maintain accurate patient financial records and track authorizations.
- Serve as a resource for patients and staff regarding dental insurance, treatment estimates, and payment options.
Requirements
- Associate's degree in healthcare, human services, or a related field.
- At least one year of experience working in a medical or dental office.
- Excellent communication, interpersonal, and active listening skills.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
- Ability to handle sensitive patient and financial information with professionalism and confidentiality.
- Proficiency with computers and Microsoft Office applications, including Excel.
- Experience with medical or dental billing and coding is preferred.
- Additional experience in healthcare, dental office operations, or customer service is preferred.
- Patience, dependability, comfort discussing financial matters, and commitment to making a positive difference in the patient experience.
Skills
- Communication
- Interpersonal skills
- Active listening
- Organization
- Attention to detail
- Problem-solving
- Computer proficiency
- Microsoft Office Suite
- Excel
Location
- Canton, NY
- Ogdensburg, NY
Work Type
- Onsite
- Full-time
Experience Level
- 1+ year experience in a medical or dental office
Education Level
- Associate's degree
Benefits
- Health insurance (Medical, dental, and vision)
- Paid time off (Vacation, sick time, and paid holidays)
- Retirement savings opportunities
- Professional healthcare environment with a structured work schedule
- Opportunities for professional growth and skill development
About the Company
- Community Health Center of the North Country is a mission-driven, nonprofit organization dedicated to providing comprehensive, equitable, accessible, high-quality healthcare and human services to people of all income levels and those with individualized needs.
- Team members play an important role in helping individuals and families throughout the North Country access the care they deserve.
- Values compassion, integrity, innovation, and making a meaningful impact in our communities.