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About the Role
As a Runner at Soho House, you will play a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front-of-house teams. You will be responsible for delivering food and beverages promptly, maintaining cleanliness, and organization across service areas, and assisting waiting staff to ensure members receive a superior experience.
Responsibilities
- Deliver food orders from the kitchen to members’ tables.
- Deliver drinks orders from the bar to members’ tables.
- Act as a point of contact between the kitchen/bar and the floor.
- Maintain a spotless, pristine work environment.
- Provide service and be accountable for an assigned section.
- Develop relationships with members to provide personalized service.
- Polish cutlery ensuring they are ready for service.
- Prepare additions to tables in advance (e.g., lemon wraps, condiments, butter portions).
- Perform opening and closing procedures, including station setup and breakdown.
- Ensure all service equipment is handled carefully and stored correctly.
- Attend regular meetings with front and back of house teams to learn about menu changes and specials.
- Participate in daily tastings.
Requirements
- 2–3 years of experience in a similar high-end dining environment.
- Excellent food and beverage knowledge, including wine service.
- Strong interpersonal and teamwork skills with a hands-on approach.
- Confident, polished, and professional demeanor.
- Exceptional communication and organizational skills.
- Familiarity with POS systems and reservation software.
Experience Level
- 2-3 years
Salary/Compensations
- £14.50—£14.50 GBP
Benefits
- Weekly Pay
- Team meal whilst on shift
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- 2 days paid a year to support a charity of your choice
- Free Counselling Sessions
- Cookhouse & House Tonic Programmes (food and drink training, events, and opportunities)
- Continuous training to develop personally and professionally
- Team Events
- Global benefits and perks
- Training to develop technical and managerial skills
About the Company
- Soho House offers competitive compensation packages that feature global benefits and perks.
- Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.