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About the Role
ABM is seeking a polished and customer-focused Receptionist to represent our brand as the first point of contact for clients, visitors, and employees. This role supports front desk operations, visitor and concierge services, and administrative coordination while maintaining a professional, secure, and welcoming environment.
Responsibilities
- Answer and direct incoming calls using standard greetings and service protocols.
- Activate and manage “out of hours” switchboard for emergency and non-emergency inquiries.
- Greet visitors and employees professionally, ensuring compliance with security and safety protocols.
- Maintain reception and lobby areas in a neat, orderly, and brand-reflective manner.
- Direct visitors and customers to the proper building/room for their meeting and get in contact with the proper people that they are here to see.
- Suggest and Coordinate off campus activities and accommodations if necessary for out-of-town guests and visitors.
- Assist with maintenance requests by entering service tickets and coordinating supplier access.
- Address complaints or requests promptly and escalate to relevant stakeholders.
- Ensure adherence to facility-specific language and service standards.
- Support emergency response protocols when required.
Requirements
- High school diploma or equivalent; additional certification in office administration is a plus.
- Experience in semiconductor or technology industry environments.
- Basic knowledge of safety and compliance standards.
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced, high-tech environment.
- Familiarity with facility management systems and basic administrative tools.
- Professional demeanor and attention to detail.
Skills
- Customer focused
- Communication skills
- Attention to detail
- Multitasking
- Professional demeanor
Education Level
- High school diploma or equivalent
Benefits
- Comprehensive benefits package
About the Company
- ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions.
- Over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
- ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution.
- With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.
- Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.
- ABM: Driving possibility, together.
Equal Opportunity
- ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status.
- ABM is committed to working with and providing reasonable accommodation to individuals with disabilities.
- ABM participates in the U.S. Department of Homeland Security E-Verify program.
- ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military.