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About the Role

We are seeking an experienced leader to drive the operational delivery of inspiring learning, participation, and public engagement programmes that connect diverse audiences with London's transport heritage and future. This senior role within the Learning & Participation team is responsible for overseeing operations and compliance across a varied portfolio of programmes, events, and community initiatives, ensuring activities are compliant and delivered to the highest standards to support audience growth, community engagement, and organisational objectives.

Responsibilities

Support the planning and delivery of safe and compliant learning, participation, and public engagement programmes.
Manage the operational delivery of events and activities across multiple sites and community settings.
Oversee operational compliance, including safeguarding, health and safety, and data protection requirements.
Build strong partnerships with colleagues, cultural institutions, funders, and key stakeholders.
Ensure programmes deliver measurable social impact and excellent participant experiences.
Manage budgets, resources, and project timelines effectively.
Lead and develop staff, freelancers, and volunteers.
Utilize evaluation and insight data to drive continuous improvement and future programme development.

Requirements

Experience delivering complex programmes, events, or community initiatives.
Strong project and stakeholder management skills.
Experience managing budgets and resources.
Knowledge of safeguarding, health and safety, and operational compliance.
Experience leading teams and developing people.
Excellent communication and relationship-building skills.
Must include both a CV and a covering letter.
Candidates must be able to demonstrate their right to work in the UK.
TfL is unable to offer visa sponsorship for this role.

Skills

Project management
Stakeholder management
Budget management
Resource management
Safeguarding
Health and safety
Operational compliance
Team leadership
People development
Communication
Relationship building

Location

Cranbourn Street, Covent Garden, Acton

Work Type

Hybrid
Permanent

Experience Level

Senior
Experienced manager

Salary/Compensations

£42,960.00

Benefits

Final salary pension scheme
Free travel on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
30 days annual leave plus public and bank holidays
Private healthcare discounted scheme
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers
Discounted Eurostar travel

About the Company

Transport for London (TfL) is one of London's most recognised cultural organisations.

Equal Opportunity

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve.
We believe that a diverse workforce enables us to deliver better services and outcomes.
Our goal is to make our recruitment as inclusive as possible.
As a Disability Confident Leader, we actively encourage applications from disabled people.
As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met.
Selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.