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About the Role
The Staff Paralegal will provide support services to clients and attorneys, offer intake and screening for individuals seeking legal assistance with civil law problems, and participate in outreach to underserved populations. This role is crucial in realizing LawNY®’s vision of a society where access to justice is not determined by social or economic status.
Responsibilities
- Provide support for intake for legal services.
- Screen phone, in-person, and online applications for legal services and intake eligible clients.
- Make referrals to other providers and agencies for assistance.
- Screen and/or interview applications requesting legal assistance including phone line(s), referral systems, online applications, community or in court intakes and other methods of accessing services.
- Enter information into the electronic case management system according to intake manual protocol.
- Conduct initial client intake interviews and identify legal issues to present to attorney/supervisor.
- Provide legal information, self-help pamphlets, brochures, and flyers for other resources, over the telephone, in person and through mail to clients and applicants.
Requirements
- Paralegal Certification, Associate’s or Bachelor’s degree with courses in paralegal studies, and/or at least 2 years of experience working as a paralegal under the supervision of an attorney.
- Demonstrated commitment to supporting individuals and communities facing economic and institutional barriers to legal access.
- Reliable transportation for travel to visit clients, attend court appearances at remote sites, file documents, and attend outreach activities.
Skills
- Prior experience supporting clients and communities facing intersecting economic and social barriers.
- Experience working with client communities.
- Strong and proactive problem-solving abilities.
- Time management skills.
- Organizational skills.
- Excellent interpersonal skills.
- Excellent verbal communication skills.
- Excellent written communication skills.
- Ability to work under deadlines.
- Ability to manage multiple tasks.
- Experience with the use of trauma-informed care practices.
- Excellent use of Google Drive/GSuite.
- Excellent use of Word.
- Excellent use of Excel.
- Excellent use of database programs.
- Fluency in a language other than English that is spoken by our clients.
- Passion for social justice.
- Commitment to the mission of LawNY.
Location
- Geneva, NY
Work Type
- 35-Hour Work Week
Experience Level
- Entry-level to 30 years of experience
Education Level
- Paralegal Certification
- Associate's degree
- Bachelor's degree
Salary/Compensations
- $38,670 - $69,620 based on experience
Benefits
- 94% Employer paid Medical Premium with 100% Employer paid in-network deductible
- 100% Employer paid Dental Insurance
- 100% Employer paid Life Insurance
- 100% Employer paid Enhanced Short-term Disability
- 100% Employer paid Long-term Disability
- Vision Insurance
- 20 Paid Vacation days per year
- 12 Sick days per year
- 5 Personal days per year
- 13.5 Holidays plus 2 floating Holidays per year
- Qualifying employer for the Public Service Loan Forgiveness program (PSLF)
About the Company
- Legal Assistance of Western New York, Inc. (LawNY®) is a not-for-profit law firm that provides free civil legal services to low-income clients in a 14-county area of Western New York, the Finger Lakes, and the Southern Tier.
- LawNY® has seven fully staffed field offices in Bath, Elmira, Geneva, Ithaca, Jamestown, Olean and Rochester, satellite offices in Lakeville and Lyons, and a business office in Rochester.
Equal Opportunity
- LawNY® is committed to equitable inclusion across race, gender, sexual orientation, gender identity, age, ability, sex, religion, economic circumstances, ethnicity, national origin, and culture.
- We are increasingly committed to creating a law firm where race equity, diversity and cultural competency are integral components of our work, from client advocacy to internal operations.
- To promote social justice and achieve our mission, LawNY® is committed to maintaining a diverse staff and creating an inclusive and respectful workplace.