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About the Role
Zen Educate is seeking an outcome-obsessed, data-savvy Principal Product Manager (Individual Contributor) to join their team. This role focuses on defining problems, finding leverage, and turning ambiguity into momentum within a complex system connecting schools, teachers, data, and processes. The ideal candidate will enjoy shaping, testing, talking to users, and helping teams focus on impactful work.
Responsibilities
- Frame real problems and find the shortest path to proving or disproving them
- Combine qualitative insight with quantitative data to guide priorities
- Work closely with design, engineering and ops to ship, learn and repeat
- Define success metrics that link to business outcomes
- Keep improving how we do product at Zen through better tools, habits and feedback loops
Requirements
- 10+ years building and scaling digital products or systems with measurable impact in a marketplace business
- Experience running discovery, experiments and delivery end-to-end across a portfolio of product lines
- Setting strategic goals and driving delivery of products or experiences which achieve them
- Comfort working with data (spreadsheets, dashboards, BI systems or SQL if needed)
- Strong collaboration with engineers, designers, operations, sales and growth teams
- Evidence of making complex problems and systems simple and usable
Skills
- Outcome-obsessed
- Data-savvy
- Product Operator
- Mediator
- Restless learner
- Shaping fuzzy problems into testable solutions
- Turning ambiguity into action
- Working with spreadsheets
- Working with dashboards
- Working with BI systems
- SQL
Location
- London HQ (Oval)
- Hybrid
Work Type
- Full-time
- Hybrid (3 days in office)
Experience Level
- Principal
Salary/Compensations
- Competitive salary and stock options
Benefits
- 25 days holiday plus bank holidays
- Health and life insurance
- Cycle to Work and Electric Vehicle schemes
- Coaching and development support
About the Company
- Every child deserves a better start toward the best possible future.
- The right educator in the right classroom at the right time can change a child’s chances and, at scale, a nation’s trajectory.
- At Zen Educate we’re changing that through technology: helping schools save millions in tight times, helping educators find work that rewards their skills and fits their lives, and building a better-educated society that invests its best in every child.
- That outcome (the right educator, in the right classroom, at the right time, everywhere) is our product.
- The software, tools, systems, processes, and people are how we make it happen.
- We’ve already helped schools save over £30 million so far.
- Now we’re scaling fast in the UK and US, and the next chapter is about building the machine that keeps delivering that outcome at scale.
- At Zen, “product” doesn’t stop at the software. The software is one part of a much bigger system that connects schools, teachers, data and processes.
- Sometimes the right answer is a feature. Sometimes it’s an operational tweak, a better metric or a mindset shift that changes how people work.
- You’ll care more about the outcome than about what shape the solution takes.
- A culture that values clarity, pace and sustainability alongside human kindness and understanding.
Equal Opportunity
- At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives.
- We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs.
- We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all.
- We welcome applicants with diverse backgrounds and different experiences and perspectives, just like the staff who teach through Zen and the children at the schools we work with.
- We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work.
- We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all.
- We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.