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About the Role
As a Growth Account Executive (Expansion), you will take commercial ownership of established Telnyx customers after their first 12 months, identifying and closing new revenue opportunities across our product portfolio. You will own an assigned portfolio of existing customers, identify untapped opportunities, build relationships with new stakeholders, and drive expansion from prospecting through close.
Responsibilities
- Own and grow your accounts by developing strategies to drive incremental recurring revenue.
- Analyze customer usage, product adoption, business models, and growth plans to identify opportunities for cross-selling, upselling, and geographic expansion.
- Run targeted, personalized outbound campaigns to engage new stakeholders, departments, and decision-makers within your customer portfolio.
- Lead discovery, qualify opportunities, develop commercial proposals, negotiate terms, and close expansion deals.
- Identify opportunities spanning Voice AI, SIP trunking, programmable voice, messaging, WhatsApp Business, global numbers, wireless, and AI infrastructure.
- Develop connections with technical buyers, business leaders, and economic decision-makers to uncover new use cases and accelerate adoption.
- Own an incremental MRR target, focusing on commercially attributable, profitable expansion.
- Work closely with Hunter AEs during account transitions and partner with Solutions Engineering, Customer Success, and Product teams to execute expansion strategies.
- Maintain accurate opportunities, account plans, and forecasts in Salesforce.
- Share market insights, product feedback, and emerging customer requirements to help shape our roadmap and go-to-market strategy.
Requirements
- Experience in B2B technology sales, ideally as an Account Executive, Growth AE, or in a commercially focused business development role.
- Demonstrated ability to generate pipeline through proactive outbound prospecting.
- A hunter mentality and the commercial curiosity to identify opportunities that aren't immediately obvious.
- Strong discovery and consultative selling skills, with the ability to connect technical capabilities to measurable business outcomes.
- Experience navigating multiple stakeholders and building relationships with both technical and commercial decision-makers.
- Ability to independently manage opportunities, develop business cases, and move deals through a structured sales process.
- Strong account research and strategic thinking skills, including identifying whitespace and opportunities for cross-selling.
- Comfort discussing technical products with developers, engineering teams, operations leaders, and executives.
- Excellent written and verbal communication skills.
- Experience managing pipeline and forecasts.
- A proactive, accountable mindset with a genuine desire to own and deliver revenue results.
Skills
- Voice AI
- SIP trunking
- Programmable communications
- Messaging
- WhatsApp Business API
- Global numbers
- Wireless
- AI infrastructure
- Salesforce
- MEDDPICC
Experience Level
- Account Executive
- Growth AE
- Business Development
About the Company
- Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it.
- From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.
- We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions.
- We're proud to stand as a financially stable and profitable company.
- Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.
- Our collective vision is a world where borderless connectivity fuels limitless innovation.
- By joining us, you can be part of laying the foundations for this interconnected future.
- We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.
- Real technology, built in-house. We own our global network and build our communications and AI infrastructure, giving you a differentiated platform to sell.
- A broad portfolio with real cross-sell potential. From global connectivity and programmable communications to Voice AI and AI infrastructure, there's always another customer challenge we can solve.
- Profitable and independent. Join a company focused on sustainable growth and long-term investment in its technology.