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About the Role
Empower students with expert advice, practical solutions, and tailored guidance to help them navigate financial and housing challenges with confidence and focus on achieving their potential.
Responsibilities
- Provide specialist advice on student finance, debt, benefits, housing rights, and homelessness.
- Manage own caseload and assess applications for student financial support.
- Develop resources, deliver workshops, and support the Money Mentors scheme.
- Contribute to initiatives such as National Student Money Week.
- Help students access the right support and make informed decisions.
Requirements
- Degree-level education or equivalent work experience with evidence of continuing professional development.
- Recent, relevant experience in student financial support, finance, and housing matters.
- Experience working with students and adults in higher or further education.
- Working knowledge of UK student funding, benefits, basic housing legislation, and tenants’ rights.
- Understanding of equality legislation and safeguarding.
- Excellent numeracy, communication, and organisational skills.
- Ability to manage a complex caseload independently, maintain confidentiality, and work calmly under pressure.
- Ability to build effective relationships, work collaboratively, and relate to people from diverse backgrounds.
- Ability to use casework recording systems.
- Willingness to travel between ULaw campuses, including occasional overnight stays.
- Must be able to prove the right to work in the UK.
- DBS check may be required for some posts.
Skills
- Student finance
- Debt management
- Benefits advice
- Housing rights
- Homelessness support
- Caseload management
- Resource development
- Workshop delivery
- Numeracy
- Communication
- Organisation
- Relationship building
- Collaboration
- Casework recording systems
Location
- Remote
- Multi-campus travel required
Work Type
- Permanent
- Remote/Home-working
- 35 hours working week
Experience Level
- Recent, relevant experience in student financial support, finance, and housing matters.
- Experience working with students and adults in higher or further education.
- Experience of assessing hardship fund applications (Desirable).
- Experience of delivering training or peer support initiatives (Desirable).
- Experience working in a multi-site organisation (Desirable).
Education Level
- Degree-level education or equivalent work experience
- Evidence of continuing professional development
- Membership of NASMA, the Institute of Money Advisers (IMA) or an equivalent professional body; relevant accreditation (Desirable).
Salary/Compensations
- £39,493
Benefits
- Generous annual leave entitlement of 30 days plus bank holidays
- Access to a wide range of staff and student discount platforms
- Private Medical Scheme
- Life Assurance
- Contributory Pension Scheme
- Season Ticket Loans
- Student Discounts
About the Company
- The University of Law is committed to helping students thrive, feel supported, and make the most of their university experience.
- Join a supportive team committed to student wellbeing.
- We are committed to ensuring our workforce is reflective of our diverse student population.
- We actively seek to increase representation across all backgrounds and identities.
- We provide support and adjustments throughout the recruitment process.
Equal Opportunity
- Be part of a diverse and inclusive community.