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About the Role
Join the American Red Cross, the world's largest humanitarian network, and make a difference in millions of lives. This role offers paid training, with phlebotomy experience preferred, and provides an opportunity to grow your healthcare skills within a mission-driven organization.
Responsibilities
- Assist with every step of the blood collection process at fixed site locations.
- Collaborate with team members to create a welcoming and comfortable environment for volunteer donors.
- Follow all safety procedures while collecting lifesaving blood donations.
- Connect personally with donors, listen to their stories, and help them understand the impact of their donation.
- Ensure collected blood meets goals, regulatory requirements, and can be safely transfused.
Requirements
- Associates degree OR a combination of education and work experience.
- Minimum of one year customer service experience in a public setting.
- A current, valid driver's license with a good driving record.
- Ability to lift, push, or pull heavy weights up and down ramps and stairs.
- Good manual dexterity.
- Ability to sit or stand for long periods of time.
- Adaptability to long, irregular hours and frequent schedule changes.
- Basic computer skills, proficient with Microsoft Office applications.
Skills
- Healthcare skills
- Customer service skills
- Phlebotomy
- Microsoft Office applications
Location
- Binghamton, New York
- Johnson City, New York
Work Type
- Full-time
- Variable schedule including early mornings, late nights, weekends, and holidays
Experience Level
- Minimum one year customer service experience
- Prior healthcare or phlebotomy experience preferred
- Prior leadership experience preferred
Education Level
- Associates degree or equivalent combination of education and experience
Salary/Compensations
- Starting rate $21.33/hour
Benefits
- Medical, Dental, and Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting 15 days a year
- 11 paid holidays
- 401K with up to 6% company match
- Paid Family Leave
- Employee Assistance
- Short + Long Term Disability and Insurance
- Service Awards and recognition
About the Company
- The American Red Cross is the world's largest humanitarian network.
- We are a mission-based organization dedicated to helping people.
- We are an EONS partner, connecting national service alumni with employment opportunities.
Equal Opportunity
- The American Red Cross is an Equal Opportunity employer.
- All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, and the California Fair Chance Act.