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About the Role

Partner with the Store Manager to manage store operations, drive sales, and lead a team to deliver memorable consumer experiences. This role offers opportunities for growth in retail management.

Responsibilities

Act as a role model, motivating and engaging the team to embody brand values and foster a positive atmosphere.
Deliver outstanding customer service, demonstrating exemplary behaviors for the team.
Assist in driving sales, commerciality, and maintaining standards in compliance with policies.
Communicate efficiently on the floor and internally, developing relationships with customers and community partners.
Collaborate with the Store Manager on innovative marketing ideas.
Manage stock and execute visual merchandising guidelines to achieve store KPIs.
Educate the team and advise customers as the product expert and trainer.
Foster a supportive, productive, and inclusive environment promoting teamwork and accountability.
Support store management in daily operations, including opening/closing, cash handling, stock control, merchandising, and store presentation.
Create exceptional customer experiences through authentic service.
Maintain compliance with company policies, including health and safety regulations.

Requirements

Previous experience in a fast-paced, customer-facing environment.
Experience in a customer-facing role; leadership or supervisory experience preferred but not essential.
Flexible and adaptable to a fast-paced environment.
Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
Passion for the brands and their lifestyles.
Self-starter motivated to achieve and exceed store targets.
Ability to work under pressure and manage multiple tasks simultaneously.

Skills

Leadership
Customer service
Sales
Stock management
Visual merchandising
Communication
Teamwork
Adaptability

Location

US Candidates Only

Work Type

Retail environment

Experience Level

Leadership or supervisory experience preferred

Education Level

High School diploma or equivalent

Benefits

Generous clothing allowance
Seasonal allowance for SB uniform
Excellent training & development opportunities
Quarterly bonuses
60% off all Sweaty Betty merchandise
25 days holiday (pro-rated if working part-time)
Refer a Friend bonus scheme
Season Ticket Loan
Access to Retail Trust - advice & support tool
Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees
Wolverine Worldwide discount
Enhanced Family Leave policy
People Pension

About the Company

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories with an established global footprint in approximately 200 countries and territories.
Brands include Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine.
Mission: to empower, engage, and inspire consumers.

Equal Opportunity

Performing duties consistent with the Company’s AAP/EEO goals and policies.
We are working to create a culture and team that represents our mission of empowerment.
We want to celebrate our diversity, embody inclusion and create an equitable business.
We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.
We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always.
Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.