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About the Role
The Senior Microsoft365 Engineer – Platform, Governance & Operations plays a critical role in designing, securing, and operating Ipsen’s Microsoft 365 platform at scale. This position owns the end-to-end technical integrity of the Microsoft 365 ecosystem, ensuring collaboration & productivity services are reliable, secure, compliant, and aligned with enterprise governance standards. This role bridges identity, security, digital workplace, and infrastructure teams by providing a transversal, hands-on engineering capability across all core Microsoft 365 workloads. The engineer acts as the technical reference (L3) for Microsoft 365, taking ownership of complex incidents, architectural decisions, and operational excellence, while reducing dependency on external partners and improving service quality. This position is key to enabling Microsoft 365 Copilot safely and efficiently by preparing the tenant from a technical and data-governance standpoint, ensuring compliant, secure, and value-driven Copilot usage. Ultimately, the role ensures Microsoft 365 is a robust, governed, and industrialized enterprise service supporting Ipsen’s business, regulatory, and security requirements.
Responsibilities
- Design, maintain, and evolve the Microsoft 365 technical architecture across core workloads (Exchange Online, SharePoint Online, Teams, OneDrive, Power Platform, Copilot).
- Ensure architectural consistency between collaboration services, identity, security, and compliance layers.
- Act as a technical authority for platform design decisions and roadmap evolution.
- Serve as the Level 3 technical reference for Microsoft 365.
- Handle complex incidents, root cause analysis, and recurring issues affecting M365 services.
- Lead technical escalations with Microsoft Support and strategic partners.
- Define and maintain operational runbooks, monitoring standards, and service KPIs.
- Translate governance, security, and compliance requirements into concrete Microsoft 365 configurations.
- Ensure Microsoft 365 services comply with internal standards and regulatory constraints.
- Technically deploy Purview, eDiscovery, and audit requirements.
- Define and manage proper and efficient licensing management.
- Define and enforce governance for SharePoint Online and Power Platform (environments, permissions, data exposure).
- Implement and enforce policies related to data lifecycle and retention, information protection and DLP, access control and service boundaries.
- Prepare and secure the Microsoft 365 tenant for Copilot usage.
- Ensure data exposure, permissions, and search behaviors are properly controlled.
- Work closely with security and digital workplace teams to enable Copilot in a compliant and controlled manner.
- Automate Microsoft 365 administration using PowerShell and Microsoft Graph.
- Reduce manual operations and operational risks through scripting and standardization.
- Contribute to continuous improvement of platform reliability and efficiency.
- Act as a transversal link between Identity, Security, Infrastructure, and Digital Workplace teams.
- Provide technical guidance and best practices to internal teams.
- Support decision-making by providing clear technical recommendations and risk assessments.
Requirements
- Minimum 5 years of experience
- Experience in enterprise or regulated environments is a plus
- University or IT Engineer school Graduation.
- Fluent in English and French, both written and spoken.
Skills
- Expertise on administering/managing Microsoft backends including Exchange Online, SharePoint Online, Teams, OneDrive, Power Platform, Copilot
- Strong technical mindset with hands-on skills (PowerShell, Graph)
- Experience with AvePoint Solution (Confidence platform, Cloud Governance, MyHub) would definitely be a plus
- Excellent, all-round communicator.
- Self-motivated and capable of managing multiple priorities and tasks as delegated.
- Team player with the ability to work in a collaborative environment.
- Excellent interpersonal skills, ability to work with diverse personality types.
- Strong analytical and problem-solving skills with high attention to detail.
Location
- Global
Work Type
- Full-time
Experience Level
- Senior
Education Level
- University or IT Engineer school Graduation
About the Company
- Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience.
- Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.
- Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries.
- We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact.
- At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success.
- Join us on our journey towards sustainable growth, creating real impact on patients and society!
- For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.
Equal Opportunity
- We are committed to creating a workplace where everyone feels heard, valued and supported, where we embody ‘The Real Us*’.
- The value we place on diverse perspectives and experiences drives our commitment to inclusion and equal opportunity.
- When we embrace diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions.
- Together, we strive to better understand the communities we serve.
- This means we also want to help you do your best when applying for a job with us.
- If you need accommodations or assistance during the application process, please inform the recruitment team.
- This information will be treated with care and will not affect the outcome of your application.
- *Let’s be ourselves