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About the Role
We are seeking an Executive & Commercial Assistant to support our CEO, focusing on managing the CEO's schedule and commercial enablement activities. This role involves leveraging AI tools to enhance efficiency and offers a pathway into business development.
Responsibilities
- Owning the CEO's diary, inbox and meeting preparation to protect time for selling and key relationships.
- Researching accounts and contacts, and preparing outreach and follow-up on the CEO's relationships.
- Ensuring all conversations, events, contacts, and introductions are followed up and handed to the appropriate person in Sales.
- Maintaining accurate and up-to-date HubSpot records for the entire Commercial team.
- Utilizing AI and automation to increase the speed and consistency of the CEO's office and sales processes.
- Coordinating board, leadership, and client preparation to ensure all details are covered.
- Managing the CEO's calendar and inbox triage to prioritize selling, client relationships, and board work, ensuring timely responses.
- Briefing the CEO before client, partner, and board meetings with relevant summaries and capturing action items.
- Preparing materials and follow-ups for board and leadership meetings, maintaining a log of decisions, owners, and deadlines.
- Organizing UK and international travel, speaking engagements, conferences, and panel commitments, including planning networking opportunities.
- Scheduling interviews, managing candidate communication, and handling invoices, supplier logistics, awards, and event submissions.
- Serving as a professional first point of contact for clients, partners, funders, and government stakeholders.
- Researching target organizations and contacts using specified tools.
- Preparing and sending personalized outreach and follow-up communications.
- Re-engaging with the CEO's network to reopen conversations and identify opportunities.
- Ensuring HubSpot is accurate and updated with contacts, companies, activities, meeting outcomes, next steps, and deal stages.
- Compiling proposal packs, credentials, case studies, and tender documents.
- Providing weekly updates on CEO follow-ups and commercial enablement activities, and contributing to pipeline reviews.
- Using AI tools for research, drafting, meeting notes, summaries, and personalized outreach.
- Designing and maintaining workflows, templates, sequences, and automations to save time and documenting them for others.
Requirements
- Two to five years of experience in an executive assistant, business support, sales development, business development, or account management role.
- Experience managing a busy senior diary.
- Experience arranging meetings with senior stakeholders.
- Confident and articulate communication skills (phone, writing, LinkedIn).
- Comfortable approaching senior individuals.
- Daily use of AI tools with demonstrable examples of work produced or expedited by them.
- Hands-on CRM experience (HubSpot preferred; Salesforce or Dynamics also considered).
- Highly organized and discreet with strong attention to detail.
- Ability to juggle competing priorities.
- Enjoys finding and building better ways of doing things.
Skills
- AI tools
- System building
- Diary management
- Inbox management
- Meeting preparation
- Research
- Outreach
- Follow-up
- HubSpot
- Travel coordination
- Event coordination
- Stakeholder coordination
- CRM management
- Proposal coordination
- Reporting
- LinkedIn Sales Navigator
- Apollo
- Zapier
- Make
Location
- London
- UK
- International
Work Type
- Hybrid
- Permanent
- Full-time
Experience Level
- 2-5 years
Salary/Compensations
- £35,000 to £45,000
Benefits
- Access to annual learning grants
- Early Friday finishes
- Unlimited paid holiday
- Flexible, hybrid working
- Referral, commission and bonus schemes
- Well-being initiatives
- Busy social calendar
- Strong tech set-up
About the Company
- UpSkill Universe is a multi-award-winning AI upskilling and training organisation founded in 2015.
- We design and deliver practical learning programmes for large enterprises, governments and community partners.
- We have trained close to 800,000 people across 43 countries.
- We work with organisations including Google, Sky, UBS, HSBC, Visa, Lloyds Bank and Santander.
- Our work spans the UK, Sub-Saharan Africa and international markets, covering AI, data, digital skills, leadership and inclusion.
Equal Opportunity
- UpSkill Universe is committed to building a diverse and inclusive workforce.
- We are proud to be an equal opportunity employer, and all relevant and qualified applicants will be considered regardless of religion, gender, sexual orientation, age, disability, ethnicity or background.