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About the Role
As a working student in Community Management, you will be at the heart of the social media world. You will support our team in managing various brand communities, interact directly with their target audiences, and gain exciting insights into the work of an international creative agency. This is the perfect entry point if you want to actively shape social media, not just consume it.
Responsibilities
- Manage communities for various brands on different social media platforms.
- Moderate comments, answer questions, and foster dialogue.
- Find the appropriate tonality for different target groups and brands.
- Respond empathetically and solution-orientedly, even to critical comments.
- Monitor current trends and identify relevant topics.
- Contribute exciting insights from the communities to the team.
- Collaborate closely with content and strategy teams.
- Actively contribute the community perspective.
- Independently take on tasks in community management for our clients, including regular weekend work.
Requirements
- Currently enrolled as a student, ideally in communications, marketing, or a comparable field of study.
- Passionate about social media, digital trends, and communication with diverse communities.
- Good sense for language, different brand tonalities, and handling people, even in challenging situations.
- Confident communication skills in German and English, both written and spoken.
- Reliable, meticulous, and independent work ethic, with a strong ability to work as part of a team.
- Curiosity, creativity, and a desire to learn new things and contribute own ideas.
- Willingness to work regularly on weekends.
- Previous experience with social media management tools is advantageous but not required.
Skills
- Community Management
- Brand Communication
- Monitoring & Trend-Scouting
- Teamwork
- Social Media Platforms
- Digital Trends
- Interpersonal Communication
- German Language
- English Language
Location
- Berlin
Work Type
- Working Student
- Part-time (20 hours per week)
- Hybrid Work (2 days in office, 3 days home office for 40h week)
- Remote Work (20 days within Germany, 20 days within Europe)
Experience Level
- Working Student
Education Level
- Enrolled Student (Communications, Marketing, or comparable field)
Salary/Compensations
- €1,566,- gross per month
Benefits
- Full access to offered benefits as a working student
- 2 additional Health Days
- Menstrual Leave
- Day off on your birthday
- Cooperation with Wellpass
- Deutschlandticket
- Membership with OpenUp
About the Company
- A global, socially-led Creative Agency with over 1,300 employees in 17 offices worldwide.
- Helps brands develop ideas that people talk about in a world where social media shapes culture.
- Understands online communities, cultures, and subcultures across the entire social landscape.
- Clients in Germany include AUDI AG, Mercedes-Benz Trucks, and Müller.
- We Are Social is part of the Plus Company.