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About the Role
As an Operations Strategy Manager (UK&I), you will partner with the Fleet Management organisation to define, execute, and continuously improve in-field and warehouse operations. You will drive operational excellence, manage city launches, and lead long-term improvement projects, collaborating with various internal teams and external logistics providers.
Responsibilities
- Define and shape operations strategy, performance metrics, and dashboards for in-field and warehouse operations.
- Lead data analysis to identify improvement opportunities and guide the Fleet Management team.
- Drive budgeting, forecasting, and performance tracking.
- Manage operations projects to ensure successful implementation of cross-functional initiatives.
- Contribute to city launches by coordinating cross-functional planning and execution.
- Collaborate with and support Fleet Managers in managing the process and relationship with 3PLs.
- Support Fleet & Site Managers on execution and act as a liaison between central and local teams to drive compliance and identify improvement opportunities.
Requirements
- 4+ years of experience in consulting, strategy, or operations, ideally in a distributed or hardware-heavy environment.
- A degree in business, economics, engineering, or equivalent practical experience.
- Strong analytical capability and proficiency in conducting in-depth data analysis.
- Experience running cross-functional projects end to end with multiple stakeholders.
- Experience writing decision-ready analysis with clear recommendations for senior leadership.
- Excellent written and verbal communication skills.
- Experience using AI in a role-specific context.
- Full professional proficiency in English.
Skills
- Logistic partner management
- Workforce management
- Service design execution
- Data analysis
- Budgeting
- Forecasting
- Performance tracking
- Project management
- Cross-functional collaboration
- Sourcing
- Contract negotiation
- AI usage
Location
- London
Work Type
- London based
- Hybrid
Experience Level
- 4+ years of experience
Education Level
- Degree in business, economics, engineering, or similar field, or equivalent practical experience
Benefits
- Personal growth opportunities
- Employee options program
- Unlimited free Voi rides
- Inspiring, motivated, and fun colleagues
- Opportunity to contribute to sustainable cities
About the Company
- Europe’s #1 micromobility operator
- Committed to creating sustainable cities free from noise and pollution.
Equal Opportunity
- Voi is committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation.
- All recruitment costs are borne by Voi, and the same standards are required from partner agencies.
- Voi works only with recruitment partners who share a commitment to ethical practices and regularly reviews processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience.