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About the Role
The Procurement Coordinator will serve as the primary point of contact for program office inquiries, enabling Procurement Operations teams to achieve client business outcomes by selecting the most effective acquisition routes based on established protocols. This role may also manage the onboarding of SOW/project-based resources, including background checks, identity management, and equipment provisioning.
Responsibilities
- Triage incoming requirements to determine the most appropriate engagement path.
- Assist clients with establishing or extending Statements of Work (SOW) and associated resource assignments.
- Utilize established systems to set up or block/unblock suppliers.
- Structure and distribute Requests for Information (RFIs) to gather supplier qualification data.
- Coordinate with and support the operations team to ensure SLAs are met.
- Address client questions, handling or escalating as appropriate.
- Assist in gathering and reporting on supplier performance.
- Log all client-reported issues and track resolution to completion, ensuring high customer satisfaction.
- Maintain and update monthly activity and performance reports, including program audit reports and SOW/project activity reports.
- Engage professionally via email and phone with clients, suppliers, and partners.
- Ensure projects are closed in the system upon notification of engagement end and notify the security department of assignment end, if applicable.
Requirements
- Previous experience in procurement process-related functions.
- Customer focus and understanding of high-level service delivery.
- Excellent verbal and written communication skills.
- Accuracy in high-volume coordination activities.
- Analytical and problem-solving skills.
- Excellent documentation skills, with attention to detail and accuracy.
- Basic knowledge of procurement and/or sourcing processes.
- Familiarity with VMS and/or eProcurement suite technology functionality.
About the Company
- AGS is a community focused on professional development and empowering individuals to create measurable impact.
- AGS helps companies transform their people into a competitive advantage by designing workforces for mission achievement.
- AGS offers global services and expertise in workforce management, services procurement, consulting, direct sourcing, and the Universal Workforce Model™.
- AGS fosters exposure to diverse cultures and global markets through its international operations.
- AGS is founded on a culture passionate about transforming talent acquisition through client-focused solutions.
- AGS provides integrated solutions for contingent workforce management, employer branding, and talent recruitment.
- AGS leverages decades of experience to develop innovative tools, products, and processes for organizational growth.
- AGS emphasizes relationships, open communication, and constructive feedback.
- AGS values diversity in perspectives, backgrounds, and ideas as drivers of innovation and success.