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About the Role
The Senior Director, Human Resources - Japan, Korea & Micronesia (JKM) leads the delivery of Human Resources services and programs across Japan, Korea & Micronesia. The role partners with the Area Vice President and Head of Operations for JKM and the regional senior leadership team to build an engaged, capable workforce and support business performance. You will guide talent, recruitment, succession, learning and development, performance, compensation and benefits, and Team Member relations. It also helps ensure that global HR initiatives reflect Hilton’s values, vision, Team Member value proposition and culture while meeting local requirements.
Responsibilities
- Lead the direction and delivery of HR programs and services for JKM, providing practical advice to senior leaders and consistent support to corporate Team Members and hotels; ensure HR is an integral and trusted business partner.
- Advise leaders on employee and industrial relations, employment law compliance and other HR matters, managing legal and reputational risk across the region.
- Lead and develop the HR team, including hotel HR colleagues, through coaching and development; ensure teams have the functional and commercial skills to support operations.
- Ensure Hilton’s brand message and value proposition are clear to Team Members, and hotel HR practices reflect local labor markets and cover communication, performance, development, benefits, compensation, safety, welfare and wellness.
- Partner with the Area Vice President and Head of Operations for JKM and the regional senior leadership team on people priorities, organizational plans and business needs.
- Work with General Managers, hotel leaders and HR teams to apply effective HR practices across each market, including Team Member relations, communication, performance, learning, compensation, benefits, wellbeing and safety.
- Coordinate with corporate and Hotel HR and functional teams to implement approved policies and programs covering compensation, benefits, mobility, HR systems, recruitment and talent development.
- Lead the JKM talent and resourcing agenda, including recruitment, succession planning, talent management, learning and development, and performance management, securing management and Team Member buy-in.
- Maintain an effective JKM HR operating framework, implementing approved salary and incentive compensation, benefits, mobility, HR systems, recruitment and talent development programs; prepare organizational charts and plans that support growth.
Requirements
- Bachelor’s degree or equivalent practical experience
- At least 15 years of relevant experience
- At least 8 years in a leadership role
- Experience in a leading customer-focused organization and working with diverse cultural groups
- Experience translating global HR initiatives into locally appropriate practices across multiple countries.
- Japanese language proficiency
Experience Level
- Senior Director
- 15 years of relevant experience
- 8 years in a leadership role
Education Level
- Bachelor’s degree or equivalent practical experience
Benefits
- compensation
- benefits
About the Company
- At Hilton, we don’t just deliver exceptional experiences for our guests - we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
- Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
- Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay - we’re a great place to work.