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About the Role
Legend is hiring an AI & Automation Lead to own how key operational teams use AI daily. You will identify opportunities, build and run automations, and coach teams to implement simple solutions. This business-led role focuses on delivering measurable improvements in operational efficiency.
Responsibilities
- Map operational workflows and identify AI/automation opportunities, prioritizing by impact.
- Design, build, and deploy AI agents and workflows, coaching teams on simpler solutions.
- Partner with Engineering on larger or production-grade automation builds.
- Test all solutions thoroughly and integrate them with approved tools and systems.
- Manage live agents end-to-end, including documentation, monitoring, security, and maintenance.
- Ensure agents in SOX environments comply with change control, access controls, and audit trails.
- Maintain an agent register and retire underperforming agents.
- Integrate AI into HR and recruiting workflows with People and Talent teams.
- Drive adoption of AI solutions and report on released hours against baselines.
Requirements
- Business mindset with the ability to map workflows, identify waste, and improve processes.
- Proven delivery of AI agents, automations, or workflow solutions beyond the prototype stage with quantifiable results.
- Ability to build simple solutions independently and brief Engineering clearly on complex ones.
- Sound judgment regarding risk, including data, access, accuracy, human review, and maintenance.
- Comfort working within approved tools and security rules.
- Clear communication skills with non-technical colleagues and senior stakeholders.
- Ability to drive adoption without formal authority.
- Demonstrated end-to-end ownership, fast iteration, and evidence of improving business outcomes.
- Experience with Claude, n8n, or similar platforms is useful, but transferable skills are prioritized.
Skills
- AI
- Automation
- Workflow solutions
- Process improvement
- Risk management
- Communication
- Stakeholder management
- Claude
- n8n
Location
- Global
Work Type
- Full-time
Experience Level
- Lead
Benefits
- Engaging development opportunities
- Tailored flexibility for work-life balance
- Annual discretionary bonus
- Paid annual leave
- Office closure between Christmas and New Year's
- Global Legend events
- Extensive array of benefits and perks
About the Company
- Legend is the world's leading Sports and Gaming marketing company with over 20 years of success.
- We employ over 600 professionals in more than 22 countries.
- Our culture emphasizes rapid learning, collaboration, and career growth.
- We focus on creating exceptional player experiences and celebrating achievements.
Equal Opportunity
- Legend is an Equal Opportunity Employer committed to diversity and inclusion.
- We believe diverse perspectives foster growth and achievement.
- We encourage applications from individuals with diverse backgrounds, abilities, identities, and experiences.
- Reasonable adjustments are available throughout the application process.