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About the Role
As an IT Solution Support Engineer, you will support, maintain, and continuously improve Vanderlande's mission-critical airport IT environments, ensuring the availability, performance, security, and lifecycle compliance of platforms essential for global airport operations.
Responsibilities
- Ensure the reliable operation, availability, performance, and capacity of mission-critical airport IT environments, including Linux and Windows servers, virtualization, databases, middleware, hosted applications, monitoring tools, and High Level Controls software.
- Analyze and resolve complex infrastructure, database, middleware, integration, and application incidents, perform root cause analysis, and implement preventive measures to improve system stability.
- Execute operating system, database, middleware, and application upgrades, security patching, vulnerability remediation, and lifecycle activities to keep systems secure and within vendor-supported versions.
- Monitor system health and support backup, recovery, and disaster recovery processes, while maintaining and troubleshooting interfaces between applications, databases, automation systems, and external customer systems.
- Develop and maintain scripts and automation solutions that improve operational efficiency and contribute to continuous service improvement initiatives.
- Act as a technical escalation point and work with project, engineering, cybersecurity, and service delivery teams during deployments and transitions, including international 24/7 support and occasional on-site airport activities.
Requirements
- A degree in Computer Science, Information Technology, Information Systems, or a related technical discipline.
- Strong affinity for enterprise IT infrastructure in business-critical environments.
- Foundational knowledge of Linux and Windows Server administration.
- Experience or affinity with Oracle databases, SQL, Oracle PL/SQL, and database administration concepts.
- Understanding of middleware platforms, application hosting, system integrations, and networking fundamentals including TCP/IP, DNS, routing, firewalls, and load balancing.
- Experience with virtualization technologies such as VMware or Microsoft Hyper-V.
- Familiarity with Nagios-based monitoring and observability platforms is beneficial.
- Affinity with cybersecurity, vulnerability management, and patch management.
- Scripting or automation experience using Python, Shell scripting, or PowerShell is an advantage.
- Strong analytical, troubleshooting, communication, and problem-solving skills.
- A proactive and hands-on approach.
- Professional English.
- Ability to work in an international environment.
- Willingness to join standby or on-call support and travel internationally when required.
Skills
- Linux administration
- Windows Server administration
- Oracle databases
- SQL
- Oracle PL/SQL
- Database administration
- Middleware platforms
- Application hosting
- System integrations
- TCP/IP
- DNS
- Routing
- Firewalls
- Load balancing
- VMware
- Microsoft Hyper-V
- Nagios-based monitoring
- Observability platforms
- Cybersecurity
- Vulnerability management
- Patch management
- Python scripting
- Shell scripting
- PowerShell scripting
- Automation
Location
- International
Work Type
- Hybrid
- 24/7 support
- On-call support
Education Level
- Degree in Computer Science, Information Technology, Information Systems, or a related technical discipline
Salary/Compensations
- € 4.347,99 to € 5.900,85 gross per month (excluding 8% holiday allowance)
Benefits
- 40 vacation days (20 statutory days and a flexible budget worth 20 days)
- Flexible working hours
- Hybrid workplace (40% working from home and 60% in the office)
- Health & Wellbeing budget worth €300/calendar year
- Commuting allowance, including full reimbursement of travel by public transport
- Working from home allowance
- Collective pension scheme
- Discount on additional health insurance
- On-site company health centres with a gym, physiotherapists and occupational therapists
- Vanderlande Academy and training facilities
- Vanderlande Network communities and initiatives
- Company restaurant and coffee bar with barista
About the Company
- Vanderlande builds automated systems for airports and parcel logistics — managing baggage from check-in to reclaim, and sorting parcels across some of the world's largest delivery networks.
- A place to grow, with people who bring out the best in each other.
Equal Opportunity
- Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.