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About the Role

This role involves coordinating ocean import shipments and serving as a primary contact for customer inquiries and shipment updates. You will liaise with various stakeholders to ensure smooth shipment execution and maintain accurate data in the Transport Management System.

Responsibilities

• Coordinate ocean import shipments, including FCL, LCL, and consolidation cargo.
• Act as a primary contact for customer inquiries and shipment updates.
• Liaise with overseas offices, carriers, vendors, and internal departments to ensure smooth shipment execution.
• Prepare, review, and manage shipping and import-related documentation.
• Issue and verify documents such as Arrival Notices and Delivery Orders.
• Maintain accurate shipment and customer data in the Transport Management System (TMS).
• Support invoicing, shipment closing, and operational reporting activities.
• Monitor shipment progress and proactively resolve operational issues.
• Identify customer needs and provide appropriate logistics solutions.
• Ensure compliance with company procedures and applicable regulations.

Requirements

• Business level Japanese skills (N1).
• Diploma, Vocational School Certificate, or Bachelor's Degree.
• Minimum 1 year of professional working experience.
• Good communication and coordination skills.
• Basic English communication skills, including email correspondence.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong attention to detail and willingness to learn.

Skills

• Japanese (N1)
• Communication skills
• Coordination skills
• English communication
• Microsoft Office (Excel, Word, Outlook)
• Attention to detail
• Willingness to learn

Experience Level

• Minimum 1 year of professional working experience

Education Level

• Diploma
• Vocational School Certificate
• Bachelor's Degree