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About the Role
Ten Group is seeking a General Affairs Intern to manage administrative tasks related to ticket dispatch and group reservations for members. This role involves processing payments, preparing and dispatching tickets, and maintaining records to ensure smooth operations.
Responsibilities
- Process payments, including creating payment links and managing payment status.
- Prepare and dispatch tickets, including creating shipping labels, enclosing tickets, and arranging shipments.
- Maintain ledgers and records, including Excel spreadsheets for reservations and shipping.
- Verify ticket information, quantities, and delivery addresses.
- Report any discrepancies, delays, or issues promptly.
- Propose improvements for shipping procedures and administrative tasks.
- Support the stable and standardized operation of ticket dispatch.
Requirements
- Attention to detail for accurate confirmation of information.
- Basic PC skills, including data entry and updating management tables using Excel.
- Ability to accurately and politely create and send member emails.
- Sense of responsibility and ability to perform tasks in an organized manner.
- Adherence to established procedures and rules, with prompt reporting of issues.
- Ability to consistently and accurately handle repetitive administrative tasks.
Skills
- Excel
- Data entry
- Email communication
- Payment processing
- Record keeping
- Shipping and logistics
- Problem reporting
- Process improvement
Location
- Shinjuku, Tokyo, Japan
Work Type
- Part-time
- Internship
Experience Level
- Entry-level
Benefits
- Complete two-day weekend system (Saturdays and Sundays)
- Public holidays
- New Year's holiday
- Annual paid leave
About the Company
- A global company providing lifestyle concierge services to affluent clients.
- Offers personalized services including restaurant reservations, travel arrangements, and event ticket procurement.
- Operates globally with offices in various countries.
- Services are primarily offered to members of financial institutions and major corporations.
- Strengths include high-quality customer experience.
- Mission is to realize clients' desires by integrating technology and hospitality.