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Tailor your resume to this National Field and Distributor Administration Coordinator role.

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Tailor your resume to this National Field and Distributor Administration Coordinator role.

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About the Role

This role provides essential administrative and operational support to the National Field and Distributor Team across Australia. You will coordinate day-to-day administration, Tool of Trade (TOT) asset movement, distributor and customer inquiries, and invoice processing, ensuring the team operates efficiently with accurate systems and timely communication.

Responsibilities

• Provide day-to-day administrative support to the National Field and distributor team, assisting with operational activities, reporting customer inquiries, and team coordination.
• Coordinate TOT vehicle administration, including vehicle movements, handovers, maintenance coordination, invoice processing, and communication with the fleet provider.
• Support ANZ asset movement management, working closely with the ANZ asset manager to coordinate asset transfer, movements, tracking, and accurate records.
• Maintain accurate records across internal systems, including BIG X, GPSI, and Kingloc, ensuring customer, distributor, vehicles, and asset information is up-to-date.
• Manage new customer leads and inquiries, directing them promptly to the appropriate sales reps or distributor.
• Provide administrative support to the distributor network, including customer and vendor updates, documentation, inquiries, and operational coordination.
• Process expenses and invoices through DCIW, including contractor, utility, and driver training costs, and coordinate customer invoices and payments.
• Set up vendors through IC NOW and distribute fortnightly statements.
• Support the Field team with administrative activities, including sending orders and maintaining accurate customer information.
• Work collaboratively with internal teams and external partners to resolve administrative and operational issues in a timely manner.

Requirements

• Minimum 2 years of experience in administration, sales support, fleet coordination, or operational support.
• Experience working across multiple teams and stakeholders in a fast-paced environment.
• Excellent attention to detail, communication, organization, and problem-solving capabilities.
• Ability to confidently manage competing priorities and maintain accurate records.
• Proven ability to build effective working relationships with internal teams, distributors, and external partners.
• Ability to think end-to-end and take ownership of results.
• Comfortable working in a fast-moving, evolving organization.
• Values collaboration, clarity, and low-ego ways of working.

Skills

• Microsoft Office Suite (Excel, Word, and PowerPoint)

Location

• Sydney CBD, NSW
• Minto, NSW

Work Type

• Hybrid

Experience Level

• Minimum 2 years

Benefits

• Market-competitive pay and performance-related rewards
• Flexible ways of working
• Support for health, wellbeing, and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities

About the Company

• Life tastes better with ice cream.
• With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto, and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
• We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world.
• We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity.
• Our culture is high-performance, collaborative, and focused on getting things done.
• We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.
• This is a place for people who are passionate about ice cream and are growth-obsessed - both for the business and for themselves.
• People who act like an owner and drive our business end-to-end.
• People who are driven by success to deliver more than we ever thought we could!
• You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.
• Roles with real accountability and visible impact.
• Free to move fast, experiment and challenge how things are done.
• Continuous learning and development as the business grows.
• Reward linked to performance and contribution.
• Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Equal Opportunity

• The Magnum Ice Cream Company is an Equal Opportunity Employer.
• We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.