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About the Role

Primary responsibility for the preparation, delivery, installation, and service of residential laundry equipment in customer homes. This role requires careful handling of equipment, adherence to safety and installation protocols, and a strong focus on providing a high-quality customer experience.

Responsibilities

Prepare equipment for delivery, including assembly of required parts.
Clean and test equipment at the warehouse prior to loading.
Operate a company Truck/Box Truck for delivery, pickup, or repair/replacement of washers and dryers.
Unpack and inspect appliances upon arrival, reporting any damage or issues.
Safely unload, deliver, and install residential laundry equipment into customer homes.
Ensure proper installation and connection of equipment, including water, electrical, gas, and venting components.
Level, test, and troubleshoot equipment to confirm proper operation.
Remove packaging materials and leave the installation area clean.
Communicate professionally with customers, confirm placement, provide equipment overview, and ensure satisfaction.
Check in/out with property contacts to verify delivery completion.
Respond to service calls to diagnose and perform in-unit repairs on washers and dryers.
Troubleshoot mechanical repairs to installed equipment.
Escalate complex or recurring issues to leadership or support teams.
Maintain accurate documentation, including delivery logs and service records.
Safeguard and maintain assigned company vehicle.
Work independently while remaining responsive to dispatch and support teams.
Perform other duties as assigned.

Requirements

High School Diploma or equivalent.
1-3 years related experience and/or training.
Strong mechanical aptitude.
Technical experience with washers/dryers is a plus.
Experience with electrical, plumbing, gas fitting, and venting is ideal.
Maintain a valid driver's license and clean driving record.
Ability to obtain a Motor Carrier Medical Examiner’s Certificate.
Ability to pass a pre-employment drug screen and background check.
Maintain valid forklift certification.
Efficient record-keeping skills.
Ability to prioritize tasks in a busy warehouse and delivery environment.
Experience with large power tools preferred.
Experience installing large appliances preferred.
Ability to work independently in the field with a high level of accountability and professionalism.
Proficient in using routing tools, mobile devices, and digital documentation systems.
Strong problem-solving and communication skills.
Ability to read and interpret installation manuals, safety procedures, and product documentation.
Courteous and customer-focused demeanor.
Ability to represent the company in customer homes.
Ability to read, interpret, and understand documents such as safety rules, operating and maintenance instructions.
Computer, smartphone, and tablet skills.
Must be 21 years of age.
Ability to work a Tuesday-Saturday schedule as needed.
Must be able to lift up to 35-100 pounds.
Must be able to push and pull hand carts loaded with washers and/or dryers.
Ability to walk numerous levels of stairs.
Ability to drive long distances.
Ability to maneuver in restrictive areas, often squatting, kneeling, crawling, and reaching overhead while lifting, holding, and maneuvering tools or service parts.

Skills

Mechanical aptitude
Washer/dryer technical experience
Electrical
Plumbing
Gas fitting
Venting
Record keeping
Prioritization
Problem-solving
Communication
Customer service
Computer skills
Smartphone skills
Tablet skills

Location

U.S.
Canada

Work Type

Full-time
Year-round Work

Experience Level

1-3 years related experience

Education Level

High School Diploma or equivalent

Salary/Compensations

USD $19.19/Hr.
USD $23.02/Hr.

Benefits

75% Employer Contribution to Medical, Dental, and Vision insurance
Health Savings Account with Employer Contribution
Company Paid Life, Short-term, and Long-term Disability Insurance
401k with generous Company Match
Paid Time Off (PTO) & Holiday Pay
Flexible Spending & Health Savings Account
Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
Education Reimbursement Program
Paid employee Referral program

About the Company

At CSC ServiceWorks, we make everyday life easier for 40 million people across the U.S. and Canada.
With nearly 100 years of experience and a team of 2,300 professionals, we power communities with innovative laundry and air solutions built on trust, respect, and integrity.
Join us and be part of a company that combines technology, service, and purpose to create lasting impact.

Equal Opportunity

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.