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About the Role
As Senior Technical Delivery Manager, you will build and lead high-performance engineering teams that deliver and run our Web, Services, Middleware and Cloud Native platforms. You will own the full lifecycle, from strategy and architecture through delivery and day-to-day operations, using modern technologies such as React, Angular, Node.js, Java/Spring Boot and .NET, deployed on AWS, Azure or Google Cloud with Kubernetes and serverless services. This is a leadership role with two equal mandates: drive innovation at the core of how we build, and achieve operational excellence in how we run. You will set engineering direction, grow managers and senior engineers, and deliver industry-standard, secure and scalable solutions that let our customers self-serve. You will partner with senior leadership to align technology investment with business outcomes.
Responsibilities
- Build, lead and grow high-performance delivery teams, including managers and technical leads.
- Own the strategy and roadmap for Web, Services, Middleware and Cloud Native platforms.
- Drive innovation by evaluating emerging technologies and scaling proven ideas into production.
- Deliver large programs end to end, on time, on budget and against clear KPIs.
- Oversee architecture, integration and code quality to industry standards, including APIs, microservices and GraphQL.
- Lead cloud-native build and migration, with strong DevOps, automation and cost control.
- Embed secure authentication and SSO across applications, working with security and identity teams.
- Own operational excellence: availability, SLOs, incident management, monitoring and root cause analysis.
- Partner with Product, Design, Data, Security and Operations, and present strategy and trade-offs to senior leadership.
Requirements
- Cloud experience (required): hands-on depth with at least one major cloud platform (AWS, Azure or GCP), including PaaS, containers and Kubernetes, serverless and cloud-native architecture patterns.
- Proven record of building and leading high-performance engineering teams, including managing managers, in an enterprise environment.
- Strong expertise across web application frameworks (React, Angular or Vue on the frontend; Node.js, Java/Spring Boot on the backend), backend services and APIs, microservices and middleware.
- Solid knowledge of integration and middleware technologies: API gateways, messaging and event streaming, ESB and iPaaS.
- Deep understanding of industry standards for connecting domain services, microservices and experience-layer services such as GraphQL and REST.
- Mature DevOps and SRE practice: CI/CD, infrastructure as code, observability, SLOs and incident management.
- Strong leadership in Agile delivery at scale, with a track record of shipping quickly without compromising quality or stability.
- Data-driven, KPI-focused approach, using tools such as 5-why analysis, A/B testing and performance benchmarking.
- Ability to balance innovation with operational stability, cost and risk.
- Excellent communication, with the ability to influence senior leaders and translate complex engineering topics into business value.
- Curiosity, creativity and a bias for action when tackling complex problems.
- Knowledge of authentication and identity platforms, such as Okta, Microsoft Entra ID, Ping Identity, ForgeRock or Auth0.
- Experience implementing SSO and identity federation using OAuth 2.0, OpenID Connect and SAML.
- Familiarity with customer identity (CIAM), MFA and zero-trust security models.
- Relevant certifications, such as a cloud architect certification, Kubernetes (CKA/CKAD) or SAFe.
Skills
- React
- Angular
- Node.js
- Java/Spring Boot
- .NET
- AWS
- Azure
- Google Cloud
- Kubernetes
- Serverless
- APIs
- Microservices
- GraphQL
- DevOps
- Automation
- CI/CD
- Infrastructure as Code
- Observability
- SLOs
- Incident Management
- Agile
- Okta
- Microsoft Entra ID
- Ping Identity
- ForgeRock
- Auth0
- OAuth 2.0
- OpenID Connect
- SAML
- CIAM
- MFA
- Zero-trust security
Location
- Toronto, ON
Work Type
- Full time
- Onsite
Experience Level
- 10+ years of experience in software engineering and technical delivery
- 5+ years leading engineering teams
- 3+ years managing managers or multiple squads
Education Level
- Bachelor's or Master's degree in Computer Science, Engineering or a related technical field
Salary/Compensations
- Competitive salary & annual bonus
Benefits
- Competitive & flexible health and dental benefits
- Pension plan
- RRSP
- TFSA
- Stock matching programs
- Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
- Paid time off for volunteering
- Company matching contributions to charities you support
- Self-driven career development programs
- Rogers First: priority in applying to internal roles of interest
- Employee & family assistance program
- Virtual Healthcare
- Cognitive Behavioural Therapy (CBT)
- Low or no-cost fitness membership
About the Company
- Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most.
- Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology.
- We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast.
Equal Opportunity
- An inclusive and diverse workplace where you can bring your whole self to work.
- We believe that in-person connection strengthens our culture and drives industry-leading performance.
- At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong.
- We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work.
- Everyone who applies for a job will be considered.
- We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation.
- We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best.
- Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.
- You matter to us!