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About the Role
The Community Relations Director is responsible for all sales, marketing, and promotional activities to increase suite awareness and leases within the Community. This role requires a drive to exceed monthly occupancy and revenue targets, a passion for connecting with people, and networking within the community to build business. Responsibilities include communicating amenities, showcasing the community, conducting tours, managing administration, producing sales reports, and maintaining prospect and lead databases.
Responsibilities
- Exceed monthly occupancy and revenue targets.
- Connect with people, sell the product, and network within the community.
- Communicate community amenities and benefits to potential residents.
- Conduct tours and provide information to prospective residents.
- Manage administration, including sales reports and prospect management.
- Maintain and update a prospect database.
- Stay connected with all leads and monitor the community waitlist.
- Collaborate with the General Manager and corporate marketing team on sales and marketing plans.
- Research, plan, budget, and coordinate marketing events.
- Complete post-activity synopsis and reports to display return on investment.
Requirements
- Graduate of a post-secondary sales and marketing program or related programs.
- Experience in developing and implementing sales and/or marketing plans, public and community relations campaigns, and special events.
- Excellent interpersonal skills with proven relationship selling skills.
- Superior oral, written, and listening communication skills.
- Experience in developing and managing budgets.
- An independent, capable leader who excels in a team environment.
- A valid driver's license.
- Knowledge of and experience in the seniors’ market, public health sector, and private health sector.
- Experience in event planning.
- Strong computer skills including experience with a customer management database.
- Strong planning, organizational, and management skills.
- Self-directed, motivated, and resourceful, always performing in a highly professional manner.
- Demonstrated ability to organize workload and set priorities accordingly.
- Ability to work flexible hours (evenings and weekends are required).
Skills
- Sales
- Marketing
- Promotional activities
- Relationship selling
- Interpersonal skills
- Oral communication
- Written communication
- Listening communication
- Budget management
- Event planning
- Customer management database
- Planning
- Organization
- Management
Location
- Amica GTA West
Work Type
- Full Time
Experience Level
- Candidates whose experience surpasses the expectations for this role may be eligible for compensation above the advertised range.
Education Level
- Graduate of a post-secondary sales and marketing program or related programs
Salary/Compensations
- $56,000 - $74,000
- Highly competitive uncapped commission structure that pays out monthly, in addition to quarterly bonus up to $5,000 per quarter.
Benefits
- Comprehensive health, dental, and vision coverage
- Retirement plan contributions
- Employee wellness programs
About the Company
- Established in 1996, Amica Senior Lifestyles operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets.
- We offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC.
- We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience.
- At Amica, our values are at the heart of all we do.
- We are privileged to spend our days enriching the lives of seniors, their families and each other.
- We celebrate diverse perspectives, lived experiences, and we are committed to fostering an inclusive environment where everyone feels they belong.
Equal Opportunity
- We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities.
- Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.