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About the Role
Manage, maintain, and improve cloud infrastructure with a focus on automation, service improvement, and ITIL-based operations.
Responsibilities
- Maintain and operate Azure infrastructure based on the Landing Zone Architecture.
- Execute routine and non-routine operations.
- Promote incident management, problem management, change management, and configuration management.
- Respond to events arising from customer initiatives and handle related tasks.
- Provide design support, implementation support, and release support for cloud function additions and service improvements.
- Plan and execute operational improvement, automation promotion, and business efficiency improvement measures.
- Perform estimation, operational design, and actual operation support for individual projects arising from maintenance and operations.
Requirements
- 3+ years of system operation experience.
- 1+ year of experience in system construction or operation and maintenance in an Azure environment.
- Basic knowledge of ITIL, equivalent to ITIL Foundation or higher.
- Japanese: Fluent, able to accurately and smoothly communicate complex business issues both orally and in writing.
- English: Conversational, with basic reading, writing, and business communication skills.
- Knowledge or practical experience of Infrastructure as Code (IaC).
- Experience in construction, operation, and maintenance in an AWS or GCP environment.
- Network technology skills equivalent to CCNA or higher.
- Experience in operational automation, business process improvement, and standardization promotion.
- A mindset that allows you to proactively take on new technologies and unfamiliar areas.
Skills
- Azure infrastructure
- ITIL
- Infrastructure as Code (IaC)
- AWS
- GCP
- CCNA
- Operational automation
- Business process improvement
- Standardization promotion
Experience Level
- 3+ years of system operations experience
- 1+ year of Azure infrastructure experience