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About the Role
Manage Azure cloud infrastructure maintenance and operations, with expertise in Azure Landing Zone, PaaS, IaaS, ITIL, incident management, automation, and continuous operational improvement.
Responsibilities
- Manage the execution of routine and non-routine operational tasks.
- Promote incident management, problem management, change management, and configuration management.
- Handle various events related to customer initiatives and related projects.
- Estimate, design operations, and handle actual operations for individual projects arising from maintenance and operation.
- Propose feature additions, provide implementation support, and support releases based on customer requests and technology trends.
- Promote standardization, automation, and continuous improvement activities for operational tasks.
- Lead maintenance and operation of the cloud infrastructure based on the Azure Landing Zone architecture.
Requirements
- 5+ years of experience in system operations.
- 3+ years of experience in system construction or operation and maintenance in an Azure environment.
- Understanding of ITIL, equivalent to ITIL v4 Foundation or higher.
- Japanese: Fluent, able to accurately and smoothly communicate complex business issues both orally and in writing.
- English: Conversational, with basic reading and writing skills, able to hold everyday conversations, read and write simple texts, and understand and respond to basic business communications.
- Experience as a leader or sub-leader in a team of 5 or more people.
- Knowledge or practical experience in Infrastructure as Code (IaC).
- Technical skills in the network domain, equivalent to CCNA or higher.
- Experience in system construction, operation, and maintenance in an AWS or GCP environment.
- Ability to proactively take on new technologies and unfamiliar areas.
Skills
- Azure Landing Zone
- PaaS
- IaaS
- ITIL
- Incident Management
- Automation
- Continuous Operational Improvement
- Infrastructure as Code (IaC)
- Network domain
- AWS
- GCP
Experience Level
- 5+ years of experience in system operations
- 3+ years of experience in system construction or operation and maintenance in an Azure environment