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About the Role
Typo is undergoing an ambitious brand refresh and is seeking a Store Manager to lead and develop a team of engaged product and Brand ambassadors. This role involves embedding customer excellence, growing store results through clear direction and operational excellence, and identifying trade opportunities to improve customer experience. The Store Manager will also manage store schedules and wages effectively and advocate for the Cotton On Group Foundation.
Responsibilities
- Lead and embed culture that builds a team of engaged product and Brand ambassadors within your store
- Enable and develop your team who are customer first, people focused and results driven
- Embed customer excellence whilst growing your store results through clear direction and operational excellence
- Bring your commercial eye to the store, spot trade opportunities, and find solutions to improve the customer experience and store results
- Manage store schedules and wages effectively to achieve productivity and wage targets
- Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world
Requirements
- Ability to turn big ideas into even bigger realities
- Commercial eye to spot trade opportunities and find solutions
- Manage store schedules and wages effectively
Skills
- Leadership
- Team Development
- Customer Service Excellence
- Operational Excellence
- Commercial Acumen
- Scheduling
- Wages Management
- Brand Advocacy
Location
- Sydney City
Work Type
- New Store Opening
- Full-time
Experience Level
- Store Manager
Benefits
- 50% off Cotton On Group Brands
- Local and Global career growth across 7 Brands
- Wellness support 24/7
- Discounts for medical, travel, financial
- Create meaningful change and make a positive difference
About the Company
- Typo is on a mission to become the global leader in stationery, travel, and gifting.
- Typo designs products that bring personality to everyday life.
- Typo is in the midst of a bold rebrand—reclaiming its place as a cultural disruptor.
- Cotton On Group’s purpose is to make a positive difference in people’s lives.
- Cotton On Group is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores.
- Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation.
- Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.
Equal Opportunity
- We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
- We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
- If you have any individual needs in order to fully participate in the recruitment process, please contact us at recruitment@cottonon.com.au so we may support you in completing the job application process.