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About the Role
As a Food & Beverage Attendant, you will warmly welcome guests, guide them through culinary offerings, and recommend dishes and beverages. Your precision, customer satisfaction focus, and collaborative spirit are vital for event success.
Responsibilities
- Create a welcoming and friendly atmosphere, turning moments into memories and experiences into stories.
- Transform obstacles into opportunities through problem-solving and positivity.
- Elevate dining experiences with personalized food and beverage suggestions in outlets and events.
- Upsell by crafting unforgettable experiences that leave guests wanting more.
- Proactively source information to increase product knowledge.
- Communicate confidently with guests and colleagues for seamless teamwork.
- Meticulously set up and pack service areas, taking pride in your space.
Requirements
- Proven track record in customer service within the hospitality sector.
- Proficiency in food & beverage protocols, including table service, beverage expertise, event service, and coffee crafting skills (strongly valued).
- Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends, and public holidays as required.
- Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory.
- Passion for engaging with patrons and collaborating within a team of diverse professionals.
Skills
- Customer service
- Food & beverage protocols
- Table service
- Beverage expertise
- Event service
- Coffee crafting
- Adaptability
- Communication
- Teamwork
- Problem-solving
- Upselling
Location
- Sydney
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- RSA or equivalent qualification
Benefits
- ALL Heartist Membership - discounts on accommodation and food & beverage worldwide.
- Family & Friends Discounts - on accommodation, services, and events.
- Accor Live Limitless (ALL) Loyalty Program - earn status & reward points on worldwide stays.
- Learn Your Way - career development support with Accor Academy and Typsy.
- Build Your Network - connect with over 300,000 Accor professionals globally.
- Worldwide Opportunities - with over 400 hotels in the Pacific and more than 5,000 across 110 countries.
About the Company
- The Sebel Quay West Suites Sydney offers chic style and unmatched sophistication in the historic Rocks district, near Circular Quay, with views of the Sydney Opera House and Harbour Bridge.
- Our contemporary apartments provide a luxurious retreat, and The Quartier Bistro & Bar offers a refined dining experience.
- We have versatile meeting and event facilities, making it a perfect place for career growth in a location blending iconic beauty with modern luxury.
- Accor is a world-leading hotel operator committed to welcoming employees as they are, fostering growth and learning, and enabling them to write their own career chapters.
- Accor is an inclusive company building diverse teams across the globe.
Equal Opportunity
- At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe. Everyone has a story and we want to learn yours. We invite you to APPLY NOW.