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About the Role
The Director of Security will lead a high-profile, Class A high-rise security program in San Francisco, providing consistent protection of people, property, and tenant operations. This role carries responsibility for strategic oversight, daily execution, and continuous improvement of security services, while maintaining strong relationships with property management, tenants, and vendors. Due to partial high-profile ownership, this environment requires a heightened level of discretion.
Responsibilities
- Direct all security operations for a Class A high-rise, ensuring a professional, service-forward security presence aligned with “observe and report” standards
- Manage scheduling, deployment, and performance to deliver 2,300 man-hours per week while maintaining post coverage and compliance
- Lead, coach, and develop supervisors and officers; set expectations for appearance, conduct, and customer service consistent with post orders and company standards
- Ensure staff adherence to the scope of work and route any client requests outside post orders for management approval
- Oversee emergency preparedness and response (medical, fire, hazardous materials, violence), including proper escalation, notification, and documentation protocols
- Ensure timely, accurate, and factual incident reporting; maintain logs and records per site requirements
- Conduct post inspections, implement corrective actions and operational improvements
- Oversee access control and visitor/vendor/contractor processing, ensuring valid identification and authorization compliance
- Ensure effective use of systems commonly deployed in Class A high-rise environments (e.g., visitor management and access control platforms)
- Maintain secure handling of sensitive site functions including after-hours access, property removal approvals, and loading dock controls
- Serve as the primary security liaison to property management
- Provide clear operational updates, trend analysis, and solution-oriented recommendations
- Establish and maintain a “white-glove” security culture appropriate for a high-profile asset with VIP sensitivity
Requirements
- Minimum 5 years of high-rise security experience
- At least 3+ years as a (Security Director, Account Manager, Senior Operations Manager, or equivalent) for a Class A high-rise building
- Demonstrated success managing large-scale staffing models comparable to 2,300 man-hours per week
- Availability for after-hours response and on-call rotation as required
Skills
- Observe and report
- Leadership
- Coaching
- Staff development
- Emergency preparedness
- Incident reporting
- Access control
- Visitor management systems
- Client relations
- Operational updates
- Trend analysis
- Solution-oriented recommendations
Location
- San Francisco, CA
Work Type
- Full-time
- On-call
Experience Level
- Director
- Manager
- Senior
Salary/Compensations
- $140,000 to $150,000.00
Benefits
- Competitive benefits
- Weekly pay
About the Company
- Securitas is a global company that offers the most advanced and sustainable security solutions in the industry.
- We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.
- We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness.
- With over 80 years of protecting the things that matter, we’ve seen more than most.
- Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives.
- United by a shared purpose, we help make the world a safer place.
- We provide security services to meet the unique needs of our clients to help safeguard their people and assets.
- At Securitas USA, our core values are the foundation of everything we do.
- Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.
- Integrity: We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.
- Vigilance: We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.
- Helpfulness: We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.
Equal Opportunity
- Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
- Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.