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About the Role
The Chief Dental Officer provides clinical and administrative leadership for the MCHWC dental program, ensuring efficient, effective, and evidence-based patient care. This role involves strategic planning, program management, quality improvement, budget development, and staff supervision, representing MCHWC in community and inter-agency relations.
Responsibilities
- Participates in strategic planning and vision planning for the dental department.
- Manages the general and day-to-day operations of the MCHWC dental program across all sites.
- Develops, implements, and maintains quality improvement and quality assurance programs.
- Develops the annual dental program budget.
- Evaluates dental contracts with insurance companies and vendors.
- Develops, implements, and/or approves treatment protocols.
- Supervises dental staff, including selection, orientation, training, coaching, mentoring, discipline, and performance reviews.
- Oversees medical chart reviews and audits.
- Participates in the resolution of patient grievances and peer reviews.
- Participates in the development and assessment of dental clinic plans and program goals.
- Assures compliance with requirements from regulatory entities and grant funders.
- Oversees, in conjunction with administration, the credentialing of clinic staff.
- Attends staff meetings, in-service meetings, Board of Directors’ meetings, and trainings as required.
Requirements
- D.D.S or D.M.D degree
- Current license to practice in the State of California
- Valid DEA Certificate
- Current CPR (BLS) certifications
- Experience working in an outpatient health clinic or office setting
- Experience in a community health center setting working with underserved populations preferred
- Demonstrated experience developing and implementing quality improvement programs
- Experience with administration of community health programs
- Experience with staff supervision
- Demonstrated experience with EHR system
- Mission-driven and passionate about community health issues
- Excellent customer service and communication skills
- Strong verbal, written, and interpersonal skills
- Possesses strong sense of organizational dynamics
- Exhibits problem-solving skills and productively manages conflict
- Ability to understand and apply guidelines, policies, and procedures
Skills
- Quality improvement
- Quality assurance
- Budget development
- Contract evaluation
- Treatment protocol development
- Staff supervision
- Medical chart review
- Patient grievance resolution
- Peer review
- EHR system proficiency
- Customer service
- Communication
- Verbal skills
- Written skills
- Interpersonal skills
- Organizational dynamics
- Problem-solving
- Conflict management
- Guideline application
- Policy application
- Procedure application
- Microsoft Word
- Microsoft Excel
Location
- Marin City
Work Type
- Full-time
- Occasional travel
Experience Level
- Management
- Supervisory
Education Level
- D.D.S or D.M.D degree
About the Company
- Marin City Health and Wellness Center (MCHWC) is a community health center.