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About the Role
The Sales Manager Specialist (SMS) supports Area Vice Presidents, General Managers, and Sales Counselors in markets with Sales Manager vacancies. This role acts as the Sales Manager until a new one is hired, focusing on staffing and training, and assisting Sales Counselors with the sales process, CRM utilization, and events.
Responsibilities
- Ensure attainment of assigned revenue budgets by overseeing production and goal setting, driving sales events, coaching price integrity, and converting premium sales.
- Provide direction and coaching to maximize sales using the CRM System and hold Sales Counselors accountable for key sales metrics.
- Train Sales Counselors on event execution, sales closing, CRM usage, and business development, fostering Everstory Sales programs.
- Hold daily morning sales huddles for training and accountability, reviewing prior day's results and appointments.
- Provide daily coaching and counseling to Sales Counselors to increase conversions and ensure quality customer treatment.
- Regularly communicate with other departments to ensure seamless support of location needs.
- Schedule Sales Counselors for location coverage and prospecting to meet customer needs.
- Manage hiring, performance, promotion, and termination of assigned Sales Counselors, ensuring policy adherence.
- Ensure Sales Counselors provide clients with all available options and services, including park tours.
Requirements
- Minimum of 3-5 years in a sales management role.
- Experience working within a matrix organization.
- Experience in multi-site management and prioritization.
- Proven track record for obtaining business results through effective relationships within the organization and across business functions.
- Requires analytic ability and independent judgment to devise new methods when existing ones are inadequate.
- Ability to develop new and effective methods of increasing sales in a competitive environment.
- Excellent communication, interpersonal, and customer service skills.
- Excellent organizational skills.
- Ability to effectively use PowerPoint, Word, Excel, and CRM.
- Must possess a valid driver’s license and access to a personal vehicle.
Skills
- Sales Management
- Staffing
- Training
- Sales Process
- CRM Utilization
- Event Execution
- Sales Closing
- Business Development
- Customer Service
- Communication
- Interpersonal Skills
- Organizational Skills
- PowerPoint
- Word
- Excel
- CRM
Location
- Assigned Markets
Work Type
- Traveling Role
- 100% Travel
- Full-Time
Experience Level
- 3-5 years in sales management
Education Level
- Bachelor’s Degree preferred
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- AD&D Insurance
- STD Insurance
- Tuition Reimbursement
- Career Advancement and Training
- Funeral and Cemetery Benefits
- Employee Referral Bonus
- 401k with Company Match
About the Company
- At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss.
- We are committed to providing compassionate and personalized support, understanding that grief is a natural part of the human experience.
- Backed by national strength and local partners, we aim to be a steady presence, a source of comfort and guidance, and a partner in celebrating life and legacy.
Equal Opportunity
- Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce.
- All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.