Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Senior Account Manager Securities Services role.
Rezi rewrites your resume against HSBC's job description. Free.
Tailor your resume to this Senior Account Manager Securities Services role.
Rezi rewrites your resume against HSBC's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Senior Account Manager Securities Services posting at HSBC — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Senior Account Manager Securities Services posting at HSBC — free, in seconds.
About the Role
The primary purpose of this role is to ensure the delivery of a service proposition that recognizes and adapts to changing client requirements as automation and digitization reduce reliance on operational interaction, and clients seek to extract additional, long-term value from service providers.
Responsibilities
- Ensure high levels of client satisfaction and a reference-able client base by working with product management, service delivery, and client management.
- Create and maintain detailed client plans mapping organizational structure and key contact points.
- Proactively manage issues across all products and jurisdictions by directing resources.
- Capture, advocate, and drive service improvement opportunities and prioritize change management agendas.
- Establish and adhere to a governance framework and meeting schedules for strong senior client engagement and internal control compliance.
Requirements
- Relevant years of experience in Securities Services, client management, business implementation/change, business development, and/or senior operational leadership.
- Client-facing with excellent communication and presentation skills, including the ability to lead and manage meetings.
- Track record in maintaining and retaining client relationships across securities services products.
- Ability to help execute departmental strategy.
- Understanding of core commercial and contractual drivers and business performance.
- Proven ability to adapt to the changing demands of the industry, clients, and internal stakeholders.
- Proven capacity to operate collaboratively across a complex organization.
- Demonstrable quality track record as a team-player with the capacity to positively contribute to department strategy.
- Fully proficient in understanding regulations driving the securities services arena and client management.
- Sound understanding of controls, risk management (product and market), and mitigation techniques.
Skills
- Securities Services
- Client Management
- Business Implementation/Change
- Business Development
- Operational Leadership
- Communication Skills
- Presentation Skills
- Meeting Management
- Client Relationship Management
- Strategy Execution
- Commercial Acumen
- Contractual Understanding
- Business Performance Analysis
- Adaptability
- Collaboration
- Teamwork
- Regulatory Understanding
- Risk Management
- Control Implementation
- Mitigation Techniques
Location
- UK
Work Type
- Full-time
Experience Level
- Senior
Benefits
- Tailored professional development opportunities
- Competitive pay and benefits package
- Private healthcare for all UK-based employees
- Enhanced maternity and adoption pay and support
- Contributory pension scheme with generous employer contribution
About the Company
- HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories.
- HSBC aims to be where the growth is, enabling businesses to thrive and economies to prosper, and helping people to fulfill their hopes and realize their ambitions.
Equal Opportunity
- Being open to different points of view is important for our business and the communities we serve.
- HSBC is dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
- We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
- We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
- If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Telephone: +44 207 832 8500