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About the Role
Join Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) to power Microsoft's Intelligent Cloud mission. This role involves building and operating large-scale cloud infrastructure systems for Azure, focusing on improving reliability, availability, and performance through data science and AI. You will provide technical leadership, drive innovation, and accelerate productivity within a growing team.
Responsibilities
- Develop tooling to enhance understanding of control plane systems, services, and tools using existing and new data sources.
- Utilize data science to provide key business insights.
- Develop and enhance device telemetry, health monitoring, hardware health signal processing, and automated remediation workflows.
- Drive live-site excellence through monitoring, debugging, root cause analysis, repair loops, and continuous service reliability improvements.
- Collaborate with hardware, firmware, platform, and partner teams to deliver end-to-end solutions across hardware-software boundaries.
- Translate customer and production feedback into feature enhancements, bug fixes, reliability improvements, and supportability investments.
Requirements
- Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
- Ability to meet Microsoft, customer and/or government security screening requirements.
- Must pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Skills
- C
- C++
- C#
- Java
- JavaScript
- Python
- Data Science
- AI
- Cloud Infrastructure
- Telemetry
- Monitoring
- Debugging
- Root Cause Analysis
- Reliability Improvements
Location
- U.S.
- San Francisco Bay area
- New York City metropolitan area
Work Type
- Full-time
Experience Level
- Senior
- 4+ years technical engineering experience
- 2+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis (Preferred)
- 4+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis (Preferred)
Education Level
- Bachelor's Degree in Computer Science or related technical field
- Master's Degree in Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field (Preferred)
- Bachelor's Degree in Statistics, Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field (Preferred)
Salary/Compensations
- USD $119,800 - $234,700 per year (U.S. typical base pay range)
- USD $160,200 - $261,000 per year (San Francisco Bay area and New York City metropolitan area base pay range)
Benefits
- Eligible for benefits and other compensation
About the Company
- Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission.
- SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions.
- Our focus is on smart growth, high efficiency, and delivering trusted experiences to customers and partners worldwide.
- The team partners across hardware, firmware, software, and operations to improve cloud infrastructure availability and enable next-generation systems.
- Microsoft also contributes to industry efforts such as Project Olympus and the Open Compute Project to accelerate open hardware innovation.
Equal Opportunity
- Microsoft is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
- If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.