Supervisor, Rail Transportation
Capital Metropolitan Transportation Authority · Austin, TX, US
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About the Role
The Supervisor, Rail Transportation serves as the tactical authority for CapMetro T&E crew supervision, standardizing practices, auditing compliance, and overseeing operational testing and crew qualification. This role acts as an escalation point for shift supervisors and ensures consistent, safe, and compliant floor supervision and crew-calling practices.
Responsibilities
- Establish, maintain, and enforce standardized floor-supervision and crew-calling practices across all four Transportation Shift Supervisors.
- Audit hours-of-service (49 CFR Part 228) compliance across all four shift teams and escalate patterns of concern.
- Coordinate how each Transportation Shift Supervisor allocates time between floor supervision and crew-calling duties.
- Serve as the second reviewer for crew assignment decisions made by a Transportation Shift Supervisor following disciplinary action.
- Serve as the escalation point for the four Transportation Shift Supervisors on rule interpretation, staffing conflicts, and operational issues.
- Standardize ride check, efficiency testing, and operational testing programs across all shifts.
- Deputize for the Supervisor of Transportation on crew supervision matters during absences.
- Provide tactical, cross-shift direction during major service disruptions.
- Oversee operational testing and inspection activities in accordance with CapMetro's Operations Testing Program and 49 CFR Part 217.
- Reinforce customer service expectations for Transportation employees.
- Ensure T&E crew supervision practices comply with applicable FRA, FTA, TxDOT, and agency policies.
- Participate in and support FRA and agency audits, inspections, and investigations.
- Promote and sustain a safety-first culture across all four shift teams.
- Review shift-level supervision and crew-calling reports to identify recurring issues and trends.
- Support compliance with 49 CFR Parts 240 and 242 by monitoring engineer and conductor qualification and certification status.
- Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process.
- Perform other rail-related duties as assigned.
- Direct and manage department personnel by planning, scheduling, delegating, and overseeing employee work assignments.
- Authorize, coordinate, and schedule work with vendors and consultants.
- Conduct personnel actions, including hiring, and interviewing.
- Oversee hiring, training, work assignments, and performance evaluations.
Requirements
- Bachelor's degree in Transportation, Business Administration, or a related field preferred; equivalent combination of directly related education, training, and experience may be considered.
- Eight (8) years of progressively responsible experience in railroad or rail transit T&E crew operations, including direct floor supervision or crew-calling experience.
- Must be Rules Qualified and have been a certified Engineer and Conductor.
- Must be DSLE qualified.
- Two (2) years of lead, supervisory, or standards-development experience, including experience developing or enforcing operating standards, hours-of-service compliance practices, or training programs.
- Knowledge of railroad or rail transit T&E crew operations, including floor supervision practices, ride checks, efficiency testing, and crew-calling/crew-board management.
- Working knowledge of hours-of-service regulations (49 CFR Part 228) and applicable FRA, FTA, and TxDOT requirements governing T&E crew supervision.
- Ability to identify and mitigate conflict-of-interest risk between discipline and crew-assignment functions, and to apply practical safeguards.
- Ability to coach and hold Transportation Shift Supervisors accountable for consistent application of standards, without performing their day-to-day duties directly.
- Strong interpersonal and leadership skills, with the ability to communicate effectively across a politically, economically, and culturally diverse workforce.
- Strong problem-solving and organizational skills, with the ability to assess cross-shift operational issues and develop standardized solutions.
- Work is performed in an office, yard, and field environment with exposure to inclement weather and adverse weather conditions.
- Incumbent must have the ability to stand, walk, and travel to yard and field locations as needed throughout the workday.
- This position will need the ability to work varying shifts, days, nights, weekends, holidays, and rotating shifts to meet department needs.
- The incumbent in this role serves as an on-call escalation point and may be required to respond to emergencies, major service disruptions, or other critical operational incidents outside of normal operating hours.
- Must be able to safely operate a motor vehicle and use a telephone or radio/headset equipment.
- Incumbents must be able to lift and move material weighing up to 20 lbs.
- Perform work at a computer terminal for several hours a day.
- Function in an environment with constant interruptions.
- Regular and predictable attendance at assigned work location is an essential function.
- All applicants must be currently authorized to work in the United States.
- Incumbents in this position will undergo annual background checks.
- An employee in this position is required to participate in the Employer's testing program for prohibited substances.
Skills
- Floor supervision
- Crew-calling
- Hours-of-service compliance
- Operational testing
- Crew qualification
- Ride check
- Efficiency testing
- Crew board management
- Interpersonal skills
- Leadership skills
- Problem-solving skills
- Organizational skills
- Communication skills
Location
- Onsite
Work Type
- Full-time
- Onsite
Experience Level
- 8 years of experience in railroad or rail transit T&E crew operations
- 2 years of lead, supervisory, or standards-development experience
Education Level
- Bachelor's degree preferred
About the Company
- CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for all employees.
- This position has been identified as a “Security Sensitive” position.
- This position is identified as an FTA safety-sensitive position.
Equal Opportunity
- We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws.
- CapMetro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.