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About the Role
The Program Specialist provides trauma-informed supervision, assessment, and support for children and families receiving services. This role also supports program operations, special projects, and client-centered initiatives.
Responsibilities
- Provide support to families upon arrival for appointments and services.
- Provide supervision for children and families during scheduled appointments.
- Maintain a safe, comfortable, and engaging environment for clients.
- Communicate and collaborate with clinical and forensic interview staff.
- Administer evidence-based suicide and trauma screenings for children.
- Maintain program readiness and organization of program spaces.
- Perform data entry and other documentation tasks.
- Monitor scheduled appointments and assist with client flow.
- Ensure facility access procedures and safety protocols are followed.
- Greet clients, visitors, and team members.
- Appropriately manage unscheduled visitors.
- Provide front desk coverage.
- Assist with preparation of parent packets, group folders, and other program materials.
- Assist with purchasing and maintaining inventory of emergency assistance items and Kids Closet supplies.
- Coordinate and organize the Kids Closet.
- Support planning and implementation of Project Graduation and Holiday Project.
- Assist with Birthday Boxes and other client support initiatives.
- Support locally sponsored trainings and community events.
- Provide assistance with after-hours cases.
- Assist with after-hours children's groups.
- Participate in weekend and after-hours events and projects.
- Support training and onboarding of interns and volunteers.
- Maintain a comprehensive knowledge of the organization's mission, program, vision, core values, and the children's advocacy model.
- Attend monthly staff meetings and other meetings.
- Perform other related duties as assigned.
Requirements
- Bachelor’s degree with a focus in behavioral science or equivalent relevant experience
- 3 years’ experience in social services
- Experience working with children and families
- Strong interpersonal and communication skills
- Ability to maintain a flexible schedule, including occasional evenings and weekends
- Bilingual English/Spanish required
Skills
- Bilingual English/Spanish proficiency
- Interpersonal skills
- Communication skills
- Data entry
- Documentation
- Client support
- Supervision
Location
- Austin, TX 78724
Work Type
- Full Time
Experience Level
- 3 years’ experience in social services
Education Level
- Bachelor’s degree with a focus in behavioral science or equivalent relevant experience
Salary/Compensations
- $44,000.00 - $48,000.00 Salary/year
About the Company
- Center for Child Protection
Equal Opportunity
- Equal Opportunity Employer