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About the Role
Tax Debt LTD is seeking a confident, organised, and customer-focused Remote Appointment Setter to contact prospective clients, identify their needs, and schedule consultations with the team.
Responsibilities
- Contact prospective clients by telephone, email, and other approved communication channels.
- Introduce Tax Debt LTD's services clearly and professionally.
- Identify potential clients who may benefit from a consultation.
- Schedule appointments for the consultation team and confirm booking details.
- Follow up with prospective clients regarding scheduled appointments.
- Maintain accurate records of calls, client interactions, and appointments in the CRM system.
- Respond to basic enquiries using approved company information and scripts.
- Coordinate with the sales and customer support teams to ensure a smooth client experience.
- Meet agreed performance targets for calls, follow-ups, and appointments.
- Handle confidential client information responsibly and follow company data protection procedures.
Requirements
- Excellent verbal and written communication skills.
- A professional and friendly telephone manner.
- Good organisational skills and attention to detail.
- Ability to work independently in a remote environment.
- Basic computer skills and familiarity with email, spreadsheets, and CRM systems.
- Reliable internet connection and a suitable workspace.
- Good time management and the ability to follow a structured schedule.
- Previous experience in appointment setting, telesales, customer service, or lead generation is desirable but not essential.
- Willingness to learn company procedures and follow approved communication guidelines.
Skills
- Communication
- Organisation
- Customer Service
- Computer Literacy
- Time Management
Location
- Remote
Work Type
- Remote
- Full-time
Experience Level
- Entry Level
Benefits
- Flexible Working Hours
- Performance Bonus
- Company Pension
- Fully Remote Working
- Training & Development
- Career Progression
- Supportive Work Environment
About the Company
- Tax Debt LTD provides support and consultation services for individuals and businesses seeking assistance with tax-related matters.
- We aim to help prospective clients understand the support available to them and connect them with the appropriate consultation services.