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About the Role
As Global Talent Acquisition Strategy & Operations Manager, you will play a central role in advancing Technology Innovation and AI across GBF (Global Businesses & Functions) Talent Acquisition. You will shape recommendations and translate the function’s technology and AI strategy into practical priorities, roadmaps, and solutions that improve recruiter effectiveness and productivity globally.
Responsibilities
- Advise on technology and AI priorities, translating strategy into actionable roadmaps, initiatives, and implementation plans.
- Analyze recruiting data and technology performance to identify trends, assess opportunities, measure impact, and translate insights into recommendations that inform technology and AI priorities.
- Design, develop, and pilot automated workflows that improve efficiency across the hiring process, partnering with Compensation, HR Business Partners, HR Delivery, and other teams to build integrated solutions.
- Lead AI innovation across the recruiting lifecycle, identifying and piloting use cases, automations, prompt solutions, and new ways of working that improve productivity and user experience.
- Cultivate a community and culture of innovation across Talent Acquisition, providing guidance, standard methodologies, and advisory support that help teams develop and advance their own ideas and solutions.
- Lead a global network of AI Champions within our TA team, creating opportunities for junior colleagues to build capabilities, exchange knowledge, experiment responsibly, and accelerate AI adoption.
- Partner with product and technology teams to represent recruiter needs, synthesize global requirements, and inform capability priorities and platform improvements.
- Mentor analysts within the Strategy & Operations team, providing guidance, knowledge sharing, and development support while helping them deliver high-quality work.
- Drive adoption and continuous improvement of recruiting technologies, including Eightfold, iCIMS, GenAI solutions, and emerging tools, ensuring technology is effectively embedded into recruiter workflows.
- Partner across GBF Talent Acquisition, Recruiting Operations, Analytics, Sourcing, and regional teams to standardize processes and embed scalable, technology-enabled ways of working.
Requirements
- 6+ years of relevant experience across technology enablement, operations, transformation, or related fields.
- Hands-on experience with GenAI, HR or recruiting technology, data analysis, and process design.
- Ideally, 2+ years designing workflows, piloting new solutions, or building tools that improve processes and productivity.
- Power Automate experience is strongly preferred.
- Experience translating complex business needs into practical technology solutions and driving initiatives from concept through implementation.
- Strong analytical and problem-solving skills, with the ability to evaluate opportunities, draw insights from data, and recommend practical solutions.
- Ability to influence and collaborate across global, cross-functional teams while managing multiple priorities and driving high-quality outcomes.
- Experience guiding, mentoring, and developing others, including through informal or project-based leadership.
- Talent Acquisition or HR technology experience is advantageous.
Skills
- GenAI
- HR technology
- Recruiting technology
- Data analysis
- Process design
- Power Automate
- Technology enablement
- Operations
- Transformation
Location
- London
- Lisbon
Work Type
- Hybrid
Experience Level
- 6+ years of relevant experience
- 2+ years designing workflows, piloting new solutions, or building tools
About the Company
- Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.
- BCG was the pioneer in business strategy when it was founded in 1963.
- Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
- To succeed, organizations must blend digital and human capabilities.
- Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change.
- BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose.
- We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
Equal Opportunity
- Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
- BCG is an E - Verify Employer.