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About the Role
Under Sunwing Vacations, we are looking for a Business Intelligence Developer to join our Tour Operations Business Intelligence team. You will deliver innovative data and analytics solutions that support business decision-making and operational efficiency by building Power BI reports and semantic models, developing data solutions using Snowflake and Microsoft Fabric, and leveraging Python and notebooks for analysis, automation, and predictive modeling. You will work directly with business units to identify opportunities, translate requirements into practical solutions, and help teams adopt new BI and AI tools.
Responsibilities
- Develop and maintain Power BI dashboards, interactive reports, semantic models, and paginated reports.
- Build DAX calculations, Power Query transformations, and reusable data models.
- Optimize SQL queries, reporting performance, and refresh processes.
- Troubleshoot production issues.
- Deliver BI solutions through requirements gathering, design, development, testing, deployment, and ongoing support.
- Develop and optimize SQL queries, tables, views, and transformations in Snowflake and Microsoft Fabric.
- Design and maintain reporting-ready schemas and dimensional models.
- Use Python and notebooks for data preparation, analysis, validation, automation, and application development.
- Understand existing ETL/ELT workflows, source-to-target mappings, scheduling, and dependencies.
- Monitor and maintain existing data pipelines.
- Troubleshoot data pipeline failures and collaborate with Data Engineering teams on structural changes and upstream issues.
- Validate data through reconciliation, completeness checks, and investigation of records.
- Conduct discovery sessions with business units to understand processes, challenges, reporting needs, and improvement opportunities.
- Translate business needs into documented requirements, business rules, technical approaches, and acceptance criteria.
- Present prototypes and findings.
- Facilitate user acceptance testing and incorporate stakeholder feedback.
- Help business teams adopt BI and AI tools through demonstrations, guided pilots, workshops, user guides, and hands-on support.
- Explain technical concepts, solution limitations, and business benefits clearly to technical and non-technical audiences.
- Gather feedback, address adoption barriers, and evaluate usage and business outcomes after implementation.
- Use Snowflake CoCo and Microsoft Copilot to support development, analysis, troubleshooting, and documentation.
- Identify practical opportunities to apply AI and automation to business workflows.
- Prototype and refine AI and automation solutions.
- Review and validate AI-generated code and outputs for accuracy, maintainability, and appropriate data handling.
- Develop, evaluate, and refine machine learning and deep learning models using Python.
- Participate in Agile planning, stand-ups, backlog refinement, reviews, and retrospectives.
- Break requirements into manageable tasks with clear acceptance criteria and effort estimates.
- Keep work items and delivery status current.
- Manage competing priorities across development, discovery, and production support.
- Communicate progress, blockers, dependencies, scope changes, and delivery risks proactively.
- Maintain documentation covering business definitions, transformation logic, data lineage, and operational dependencies.
- Follow established access controls, change requests, data governance, version control, code review, testing, and release practices.
Requirements
- Minimum of 3 years of relevant professional experience in business intelligence, data analytics, BI development, or a closely related field.
- Strong Power BI development skills, including DAX, Power Query, semantic modeling, and data visualization.
- Strong SQL skills and hands-on experience with Snowflake.
- Proficiency in Python, including data manipulation, reusable functions, debugging, and error handling, along with experience using libraries such as pandas.
- Practical experience developing and troubleshooting notebooks, with an understanding of execution order, dependencies, and reproducibility.
- Working knowledge of Microsoft Fabric, including its data integration, notebook, and analytics capabilities.
- Strong understanding of data warehouse architecture, database schemas, and dimensional modeling, including star and snowflake schemas, fact and dimension tables, keys, relationships, and data granularity.
- Working knowledge of ETL/ELT processes and experience monitoring, troubleshooting, and maintaining existing pipelines, including scheduling, dependencies, and failure recovery.
- Familiarity with incremental loading, change data capture, and slowly changing dimensions.
- Familiarity with Snowflake CoCo and Microsoft Copilot, with the ability to critically evaluate and validate AI-assisted development outputs.
- Knowledge of machine learning and deep learning, including experience independently building and validating models using libraries such as scikit-learn, PyTorch, or TensorFlow.
- Strong communication, presentation, and stakeholder engagement skills.
- Ability to conduct discovery sessions and clarify ambiguous business requirements.
- Experience working in an Agile environment.
- Strong organizational, prioritization, and time-management skills.
- A structured approach to problem-solving, data validation, and documentation.
- Strong ownership of deliverables.
- A master’s degree in a relevant field is considered an asset.
- Experience delivering business solutions using Snowflake CoCo or Microsoft Copilot is considered an asset.
- Experience with Snowpark, Streamlit, PySpark, or Python-based analytics applications is considered an asset.
- Experience with Microsoft Fabric lakehouses and warehouses is considered an asset.
- Experience with Power BI Report Builder, paginated reports, Power BI Service, gateways, and row-level security is considered an asset.
- Experience with Git, Azure DevOps, REST APIs, PowerShell, or Power Automate is considered an asset.
- Experience delivering user training or supporting the adoption of new BI and AI technologies is considered an asset.
- Knowledge of airline, travel, reservations, sales, revenue, or contact-centre operations is considered an asset.
Skills
- Power BI
- DAX
- Power Query
- Semantic modeling
- Data visualization
- SQL
- Snowflake
- Python
- Pandas
- Notebooks
- Microsoft Fabric
- Data warehouse architecture
- Database schemas
- Dimensional modeling
- ETL/ELT processes
- Machine learning
- Deep learning
- scikit-learn
- PyTorch
- TensorFlow
- Agile
- Snowflake CoCo
- Microsoft Copilot
- Snowpark
- Streamlit
- PySpark
- Power BI Report Builder
- Git
- Azure DevOps
- REST APIs
- PowerShell
- Power Automate
Location
- Remote
Work Type
- Full-time
Experience Level
- Minimum of 3 years of relevant professional experience
Education Level
- Bachelor’s degree in Computer Science, Information Systems, Data Science, Business Analytics, Statistics, Mathematics, Engineering or a related discipline.
- Master’s degree in a relevant field is considered an asset.
Benefits
- Great travel perks!
- Free parking.
About the Company
- Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings.
- Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come true”.
Equal Opportunity
- Diversity makes us EPIC; we strive to foster a culture where employees feel uniquely themselves and part of a team.
- We partnered with White Ribbon to help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions.
- Our approach is for holistic opportunities to help employees Be EPIC and Be Well.
- Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.
- We are also committed to employment equity and to fostering an inclusive, accessible environment.
- We welcome applications from everyone.
- We will accommodate all applicants throughout the hiring process.
- If you are an individual who requires accommodation to apply to this position, please email recruiting@sunwing.ca